Resources

Blog
How Providers Can Help Patients Keep Medicaid Coverage: Insights from 20 Beneficiaries

For five years, a New York gig worker went without coverage. Inconsistent jobs and unpredictable income kept insurance out of reach, so he skipped car...

by Jaya Birch-Desai

February 27, 2026
Blog
Cohorting Patient AR: Why 77% Need Specialized Collection Strategies

Imagine a patient who was on Medicaid last week. This week, they’re on a marketplace plan with a $15,000 deductible.Would you treat that account as “c...

by Ben Kraus

April 1, 2026
Blog
AI for Reducing Patient Billing Confusion: An Engineer’s Perspective

Most patient billing problems don’t start with errors. They start with confusion.Confusion over why you’re receiving a $287 bill two months after payi...

by Ben Kraus

April 2, 2026
Blog
2026 Trends in Healthcare Payments: Three Shifts Driving Collections

Cedar surveyed 4,150 adults and analyzed 1.5 billion patient interactions, and the data is clear: one size fits none.

by Ben Kraus

April 1, 2026
Case Studies
After Boosting Patient Payments 42%, ApolloMD Transforms Billing Support with Agentic AI

Partnering with Cedar, the clinical practice management group leads in AI-powered patient financial experience with sustained collections growth.

Insights
2026 Trends in Healthcare Payments: Three Shifts Driving Collections

Cedar surveyed 4,150 adults and analyzed 1.5 billion patient interactions, and the data is clear: one size fits none.

by Ben Kraus

April 1, 2026
Insights
Improving Patient Collections: What Top Performers Do Differently

Most providers think their patient collections are in good shape. Top performers know there's always more on the table.

by Ben Kraus

March 13, 2026
Insights
Self-Pay Collections: Why They Matter and What “Good” Looks Like

The $20 copay era is over. High-deductible health plans (HDHPs) and waves of coverage loss mean patients are now providers' fastest-growing payer class.

by Ben Kraus

February 2, 2026
Insights
AI for Reducing Patient Billing Confusion: An Engineer’s Perspective

Most patient billing problems don’t start with errors. They start with confusion.Confusion over why you’re receiving a $287 bill two months after payi...

by Ben Kraus

January 21, 2026
Insights
Medicaid Enrollment Automation: What’s Working for Providers

Medicaid enrollment automation is having a moment. Not just for its potential to reduce administrative work, but because it’s helping catch the patien...

by Ben Kraus

January 13, 2026
Insights
I Asked 13 Healthcare Experts For 2026 Predictions—Here Are the Hottest Takes

Every year, healthcare leaders engage in forecasting — often cautiously, sometimes conservatively. This year, I wanted to understand what experts real...

by

January 9, 2026
Insights
How Providers Can Help Patients Keep Medicaid Coverage: Insights from 20 Beneficiaries

For five years, a New York gig worker went without coverage. Inconsistent jobs and unpredictable income kept insurance out of reach, so he skipped car...

by Jaya Birch-Desai

January 2, 2026
Insights
Cohorting Patient AR: Why 77% Need Specialized Collection Strategies

Imagine a patient who was on Medicaid last week. This week, they’re on a marketplace plan with a $15,000 deductible.Would you treat that account as “c...

by Ben Kraus

November 3, 2025
Insights
Inside Novant Health’s Program That’s Helping Patients Tap Into Billions in Unused Medication Assistance

When Katie H. was diagnosed with breast cancer, the physical and emotional toll was overwhelming enough. But there was another challenge she hadn’t anticipated: the crushing financial burden of her treatment.

by Brandon Minow

October 27, 2025
Engineering
AI Startups Are Scrambling To Do FDE: Here’s What Nine Years of Actually Doing It Taught Us

Add this to the pile of “2025 is the year of the forward deployed engineer (FDE)” takes. But rather than telling you it’s happening and why, we’re going to show exactly what it looks like in practice.

by Justin Pienes

October 16, 2025

Patient Story

A woman with short hair knitting while sitting in a dimly lit room with a table lamp and a basket nearby.

How Novant Health helped Katie afford life-saving treatment

Automated financial assistance meant Katie could focus on getting better, not medical bills or hunting down help.

Cases Studies

Cedar Pay
Advanced Dermatology and Cosmetic Surgery Realizes a $9.5 million Increase in Net Profit in One Year
Cedar Pay
U.S. Anesthesia Partners Proves the Best Patient Financial Experience and Customer Service Win
Cedar Pay
Unio Health Partners Launched Enterprise-Grade Patient Billing in Under 12 Weeks
Cedar Pay
After Boosting Patient Payments 42%, ApolloMD Transforms Billing Support with Agentic AI
Cedar Pay
Novant Health adds $30M+ in net profit in 12 months with Cedar Pay
Cedar Pay
National Physician Group Lifts Patient Payments by 82% with Cedar Pay
$17 Million Proof That Payer-Provider Partnership Solves the Patient Billing Problem
Cedar Pay
With 96% of payments online, Talkiatry frees patients to focus on treatment — not billing
Cedar Pay
NAPA's post-insurance payments jump over 70% when patients trust anesthesia billing

2026 Healthcare Financial Experience Study

Today's experience was built for financially stable patients. The bulk of collectible dollars has moved to those in flux.

Cedar Talks

cedar talk
Montefiore’s George Stein on Why AI Hype Might Be Just What Healthcare Needs

by George Stein

January 22, 2026
cedar talk
Meet ALICE: The Growing Population That Healthcare’s Safety Net Often Doesn’t Catch

by Stephanie Hoopes, PhD

January 22, 2026
cedar talk
Jeremy Church on the Power of Saying “Yes” — From His Career to Keck Medicine at USC’s Growth

by Jeremy Church‘

January 22, 2026
cedar talk
NRC Health’s Ryan Donohue on How Economic Uncertainty Is Changing Patient Behaviors in 2025

by Ryan Donohue

January 22, 2026
cedar talk
Fortuna Health’s Nikita Singareddy on Getting Ahead of the Medicaid and ACA Reforms

by Nikita Singareddy

January 22, 2026
cedar talk
Thrive Capital’s Nworah Ayogu on Separating AI Hype from Reality in Healthcare

by Nworah Ayogu

January 22, 2026
cedar talk
RAYUS Radiology’s Rick Omrani on Building Elite Revenue Cycle Teams

by Rick Omrani

January 22, 2026
cedar talk
ApolloMD’s Tennille Lizarraga on Empowering Patients as the Line Between Care and Billing Blurs

by Tennille Lizarraga

January 22, 2026
cedar talk
Sonora Quest Laboratories’ Nichole Kerr Proves that Healthcare Revenue Cycle is a Team Sport

by Nichole Kerr

January 22, 2026
cedar talk
NAPA’s Lynn Van Houten on Building Innovation from the Ground Up in Revenue Cycle Management

by Lynn Van

January 22, 2026

Press

press
Cedar Study Finds a Growing Mismatch Between Healthcare Billing Systems and Today’s Patients

New Cedar research shows that financially at-risk and uninsured patients are underserved by billing experiences built for a more stable coverage environment.

press
athenaOne Practices Are Turning to Cedar to Modernize Patient Financial Experience — and Seeing Results in as Little as Eight Weeks

athenaOne physician groups are turning to Cedar to modernize patient financial experience — and seeing results in as little as eight weeks

press
Built In Honors Cedar in Its Esteemed 2026 Best Places To Work Awards For Sixth Consecutive Year

Cedar Earns Placement on Built In’s 100 Best Midsize Places to Work in New York City in 2026

press
Cedar Launches Cedar Cover to Help Hospitals Navigate the Medicaid and Affordability Crisis

New digital safety net secures coverage and financial aid for underinsured and uninsured patients while protecting providers from billions in uncompensated care

press
Cedar Named to TIME’s Inaugural List of World’s Top HealthTech Companies

Cedar was recognized with the top ranking of “Outstanding” for pioneering purpose-built AI solutions to transform the healthcare financial journey for patients and providers

press
Cedar’s 2025 PFX Awards Honor Changemakers Transforming the Patient Financial Experience

The Patient Financial Experience (PFX) Awards are the only awards that celebrate those on the front lines of patient finance, honoring the top 20 visionaries making healthcare more

press
Sanford Health and Cedar Partner to Bring Cutting-Edge Financial Solutions to Rural Care

The nation’slargest rural Epic health system selects Cedar to enhance the patient financial experience in America’s heartland

press
Cedar Unveils Agentic AI Purpose-Built for Healthcare Billing, Aiming to Help Providers Cut Costs with a 30% Reduction in Patient Billing Calls

Kora, Cedar’s AI voice agent – now live with ApolloMD – enables Revenue Cycle teams to resolve billing inquiries instantly, reducing costs and manual workload for provider organizations

press
Cedar and Twilio Collaborate to Improve Patient Billing Experiences with AI-Powered Solutions

Twilio enables Cedar to streamline communications, elevating patient service and reducing provider costs with AI-driven automation and empathetic support

press
Cedar Included on the Forbes List of America’s Best Startup Employers 2025 for Fifth Consecutive Year

Cedar’s continued recognition highlights commitment to employee satisfaction and follows ongoing advancements in tackling healthcare affordability

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