PATIENT PAYMENTS

The lift providers want. The experience patients deserve.

Growth-minded providers use Cedar Pay, the leading patient payment solution, to increase revenue without sacrificing patient or staff experience.

Middle-aged woman wearing glasses and a white sweater looking at her smartphone.Mobile screen showing ABC Health System payment plan customization with options for monthly or bi-weekly frequency, $50 per month for 40 payments, slider to choose monthly plan ranging $10 to $250, and option to make a partial payment.

Leading providers rely on Cedar

See how Cedar connects the dots

01
Smiling woman with curly blonde hair using a smartphone and laptop.
Increase patient payments

with an empathetic, easy-to-understand billing experience.

02
Two overlapping translucent rounded rectangles, one pink and one purple, on a light green background.
Contain
cost-to-collect

with self-service solutions and fewer vendors to manage.

03
Drive patient
satisfaction

with transparent billing and flexible payment options.

04
Improve the staff experience

with agile, streamlined tools that mirror the patient’s view.

OUR MARKET DIFFERENTIATORS

Fill the revenue cycle gaps other solutions can’t

01

Empathetic, personalized engagement that pays

Using AI and ML, our personalization engine creates a human-centered billing experience tailored to a patient’s communication preferences and financial needs.

02

A complete financial picture that offers billing clarity

Give patients a comprehensive financial snapshot with integrated payer, HSA, and FSA data, so they can choose the payment path that makes sense for them.

03

Always-on experimentation to drive performance

Leveraging data science and billions of patient interactions, Cedar continuously releases updates to refine engagement and drive critical results.

Helping providers succeed in the ways that count

With billions of patient transactions and millions of lives served, Cedar’s data foundation powers better outcomes for every partner we serve.

22
%

year 1 increase in collections rate across all clients

89
%

patient satisfaction across all
Cedar clients

81
%

digital payment rate with Cedar Pay

Cedar Solutions

Enable patients to pay on their terms with Cedar Pay’s suite of highly configurable and patient-centric engagement and payment options.

Leading payment progress with certified expertise.

Straight from the source

Results that change lives,
not to mention bottom lines

We work shoulder-to-shoulder with our partners to help patients access and afford care. But don’t take our word for it.

Provider

Cedar isn’t just a technology partner—they are a partner. Period. They help us understand what is best-in-class and proactively bring us patient experience best practices, backed by data. Cedar doesn’t just give you the technology and leave you hanging, they’re invested in your success.

Ales Cejka

Vice President of Revenue Cycle Management, Talkiatry

Provider

“It’s amazing when you can increase the payment rate by as much as we have AND the patients are happy”

Kelly Black

Vice President RCM, Novant

Provider

“Patient billing is now something I don't worry about on a daily basis. That's how I know it's working.”

Lawanna Johnson

Director of Revenue Cycle, Unio Health Partners

Provider

"Cedar has shown us that if you make it easy, if you deliver transparency, and if you provide the right information when people need it the most, you can create a remarkable health experience that frees people to be their best.”

Neil Kulkarni

Vice President of Customer and Clinician Experience Solutions, Highmark

Provider

"We constantly see payments increasing, and Cedar’s communication strategy and user-friendly experience have helped us streamline the end-to-end billing process for patients"

Amanda Six

Vice President of Revenue Cycle, Advanced Dermatology & Cosmetic Surgery

BOOK A DEMO

For the smarter, more supportive patient journey

Get in touch today