The AI Voice Agent Purpose-Built for Patient Billing
Kora provides comprehensive, personalized, and compassionate medical billing support—lowering operational costs and increasing patient satisfaction.
Driving measurable impact for patients and providers
reduction in live agent handle time
of inbound billing call types autonomously resolved by Kora
average post-call patient satisfaction score
Meet Kora: AI Voice Support
Purpose-built for patient billing, Kora blends advanced AI, proprietary billing data, and empathetic communication to resolve patient inquiries. As part of Cedar Support, Kora reduces costs while delivering the clear, personalized billing guidance that patients deserve.
Resolve inquiries faster with always-on support
Provide 24/7 assistance without long hold times. Kora autonomously resolves routine billing questions and escalates complex issues to skilled agents when necessary.
Deliver comprehensive answers with healthcare billing expertise
Unlike generic AI, Kora understands the complexities of medical billing, leveraging proprietary billing data to provide the comprehensive, contextual support that patients need.
Enhance patient satisfaction with personalized experiences
Kora adapts to each patient’s billing needs, reducing confusion and improving clarity in every conversation.
Increase operational efficiency with autonomous resolution
Kora autonomously resolves routine billing inquiries and reduces call handle time, helping call center agents focus on higher-value interactions and more complex patient billing inquiries.
Drive results with intelligent outbound calling led by Kora
Extend your outreach efforts with AI-powered outbound calls. Kora identifies high-impact outreach opportunities for outbound calls, increasing collections and freeing staff to focus on complex cases.
Rely on trusted and secure technology
Kora is designed with healthcare privacy and security at its core, helping you deliver compliant patient support.
“The integrated voice agent is an incredible technology already creating a meaningful, measurable impact for our support staff and our patients.”
Book a Demo Today
See how Kora and Cedar Support can help you automate call center operations
Built for patients. Powered by intelligence. Proven in performance.
Product visuals and descriptions may be in development and are subject to change. Certain functionalities may require third-party integrations or service-specific terms or fees. Patients served, patient interactions, and payments processes represent Cedar cumulative metrics since 2017. Cedar Support, Cedar Kora, and Cedar Cover metrics reference data from pilots in 2024 and 2025. Cedar Pay metrics reference data from 2023 to 2026, including weighted averages. All performance metrics, as well as testimonials from Cedar clients, are provided solely for illustrative purposes, and are not a guarantee of future results.