Cedar - AI Voice Agents Can Handle Patient Billing Questions—But Only If They’re Purpose-Built

Blog

Straight from the source

Your go-to site for the latest tips, trends and analysis about the patient financial experience.

Featured: Insights

If EHRs Were the Answer to Patient Billing, They’d Know What They’re Billing Patients

04.01.2025By Spencer Graves Read now →

Most Popular

Cedar Talks
Meet ALICE: The Growing Population That Healthcare’s Safety Net Often Doesn’t Catch
Insights
Patient Responsibility is Shifting in 2025—Revenue Cycle Needs a New Playbook
Insights
We Are Facing a Crisis in Healthcare Affordability, but It’s Not for the Reasons You May Think
AI Voice Agents Can Handle Patient Billing Questions—But Only If They’re Purpose-Built
Insights

AI Voice Agents Can Handle Patient Billing Questions—But Only If They’re Purpose-Built

05.27.2025By Ben Kraus
Fortuna Health’s Nikita Singareddy on Getting Ahead of the Proposed Medicaid and ACA Reforms
Cedar Talks

Fortuna Health’s Nikita Singareddy on Getting Ahead of the Proposed Medicaid and ACA Reforms

05.22.2025By Ben Kraus
What Is a Good Patient Collection Rate? You’re Asking the Wrong Question.
Insights

What Is a Good Patient Collection Rate? You’re Asking the Wrong Question.

05.16.2025By Alli Eschbach
We Thought We Understood Why Patients Didn’t Pay Their Medical Bills—Then We Met ALICE
Insights

We Thought We Understood Why Patients Didn’t Pay Their Medical Bills—Then We Met ALICE

05.09.2025By Jaya Birch-Desai
Why Voice AI, Not Chatbots, Is Healthcare’s Answer to Patient Billing Support Costs
Insights

Why Voice AI, Not Chatbots, Is Healthcare’s Answer to Patient Billing Support Costs

05.05.2025By Ben Kraus
No Slides, Just Solutions: What Emerged from a Candid Gathering of 40 Health System CEOs
Events

No Slides, Just Solutions: What Emerged from a Candid Gathering of 40 Health System CEOs

04.09.2025By Florian Otto
Montefiore’s George Stein on Why AI Hype Might Be Just What Healthcare Needs
Cedar Talks

Montefiore’s George Stein on Why AI Hype Might Be Just What Healthcare Needs

04.03.2025By Ben Kraus
What We Learned from 4,000 Hospital Billing Calls (and How AI Can Help Automate Them)
Insights

What We Learned from 4,000 Hospital Billing Calls (and How AI Can Help Automate Them)

03.28.2025By Ben Kraus
Healthcare’s Affordability Crisis: The Patients Behind the Numbers
Insights

Healthcare’s Affordability Crisis: The Patients Behind the Numbers

02.11.2025By Diana Ye
Jeremy Church on the Power of Saying “Yes” — From His Career to Keck Medicine at USC’s Growth
Cedar Talks

Jeremy Church on the Power of Saying “Yes” — From His Career to Keck Medicine at USC’s Growth

02.06.2025By Ben Kraus

Want an advantage?

Get Cedar’s weekly newsletter for updates on our best content and future events.