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From Revenue Cycle to Motorcycles: Novant Health’s April York on Taking Risks and Being Bold

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In this episode of Cedar Talks, our former VP of Commercial Strategy Ryan McPherson chats with April York from Novant Health. April shares her journey from business office manager to VP of Patient Financial Services and Revenue Cycle Innovation, emphasizing the importance of bold decision-making and being an early adopter of new technology. She also reveals her adventurous side, giving us a glimpse into how she spends her free time.

Watch the full episode

Conversation highlights

How revenue cycle is evolving

If Novant Health CEO Carl Amato did April’s job for a week, what might surprise him the most about revenue cycle management today?

Creating an innovation culture

What got us here won’t get us there. April shares how she and other leaders at Novant Health foster innovative thinking across the organization.

Get to know April in 30 seconds

We spoke at length about the need to make bold choices. We were surprised to learn that April embraces this mindset outside of work, too.

Ben Kraus is Senior Content Lead at Cedar

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