Patient financial experience
Cedar unifies billing, coverage, and support in one patient financial experience platform—strengthening provider margins and patient satisfaction.
Leading providers rely on Cedar
See how Cedar connects the dots
with transparent, easy-to-understand billing and personalized payment options.
operational costs
with autonomous support that resolves billing inquiries and frees up staff.
satisfaction
with empathetic, omnichannel communication and flexible self-serve payments.
with agile, streamlined tools that mirror the patient’s view.
Why providers choose Cedar
Your accountable partner
We go beyond vendor relationships—aligning incentives, co-creating solutions, and evolving with our clients to drive lasting performance.
A connected experience
We provide a comprehensive financial snapshot with HSA and payer data directly integrated into the billing experience—so patients can choose the payment path that makes sense for them.
Data-driven optimization
Our platform learns from every interaction, using advanced learning models and insights from 1.5 billion financial interactions to continuously refine experiences and deliver outcomes.
Helping providers succeed in the ways that count
With billions of patient transactions and millions of lives served, Cedar’s data foundation powers better outcomes for every partner we serve.
first-year patient collection rate lift across all Cedar clients
patient satisfaction score across all Cedar clients
collections via digital self-service across all Cedar clients
The complete patient financial experience platform
Streamline patient payments with consumer-grade financial tools
Make it easy and flexible for patients to understand their medical bills and pay using the modern methods they’re used to.
Close coverage gaps with automated financial assistance and denials worfklows
Identify self-pay and underinsured patients, match them to right programs, and provide a guided enrollment experience.
Deliver efficient, empathetic support with full-service call center operations
Provide high-quality patient billing support through AI-driven automation and human agents working side-by-side.
Resolve inquiries faster with an AI voice agent built for patient billing
Autonomously answer billing questions and drive smart outbound calls—seamlessly handing off to live agents when needed.
“It’s amazing when you can increase the payment rate by as much as we have AND the patients are happy”
Kelly Black
Vice President RCM, Novant
"We constantly see payments increasing, and Cedar’s communication strategy and user-friendly experience have helped us streamline the end-to-end billing process for patients"
Amanda Six
Vice President of Revenue Cycle, Advanced Dermatology & Cosmetic Surgery
"Cedar has shown us that if you make it easy, if you deliver transparency, and if you provide the right information when people need it the most, you can create a remarkable health experience that frees people to be their best.”
Neil Kulkarni
Vice President of Customer and Clinician Experience Solutions, Highmark
“Patient billing is now something I don't worry about on a daily basis. That's how I know it's working.”
Lawanna Johnson
Director of Revenue Cycle, Unio Health Partners
Cedar isn’t just a technology partner—they are a partner. Period. They help us understand what is best-in-class and proactively bring us patient experience best practices, backed by data. Cedar doesn’t just give you the technology and leave you hanging, they’re invested in your success.
Ales Cejka
Vice President of Revenue Cycle Management, Talkiatry
For the smarter, more supportive patient journey
Get in touch today
Built for patients. Powered by intelligence. Proven in performance.
Product visuals and descriptions may be in development and are subject to change. Certain functionalities may require third-party integrations or service-specific terms or fees. Patients served, patient interactions, and payments processes represent Cedar cumulative metrics since 2017. Cedar Support, Cedar Kora, Cedar Cover, and Cedar Intelligence metrics reference data from pilots and surveys from 2024 through 2026. Cedar Pay metrics reference data from 2023 to 2026, including weighted averages. All performance metrics, as well as testimonials from Cedar clients, are provided solely for illustrative purposes, and are not a guarantee of future results.
