Blog

Blog
2026 Trends in Healthcare Payments: Three Shifts Driving Collections

Cedar surveyed 4,150 adults and analyzed 1.5 billion patient interactions, and the data is clear: one size fits none.

by Ben Kraus

April 1, 2026
Blog
Improving Patient Collections: What Top Performers Do Differently

Most providers think their patient collections are in good shape. Top performers know there's always more on the table.

by Ben Kraus

April 13, 2026
Blog
Self-Pay Collections: Why They Matter and What “Good” Looks Like

The $20 copay era is over. High-deductible health plans (HDHPs) and waves of coverage loss mean patients are now providers' fastest-growing payer class.

by Ben Kraus

April 3, 2026

All Posts

Cedar Updates
Cedarians in (Zoom) Cafes Getting Coffee: Trey Brademan, Integration Support Lead

Cedar employees may still be working remotely, but that doesn’t stop us from connecting over coffee (or bubble tea!) and dreaming of the days when our...

by

July 15, 2020
Insights
Confessions of a Planner: How Behavioral Archetypes Guide Our Approach to Medical Bills

This is part 3 in the Cedar blog series “Cracking the millennial mindset.” Click to readpart 1andpart 2.If you know me, you know I’m a planner. I keep...

by

July 8, 2020
Cedar Updates
Why COVID-19 Highlights the Urgent Need to Humanize and Modernize the Patient Financial Experience

Even before COVID-19 struck in the US, patients were frequently struggling with the confusing, opaque process of dealing with medical bills. Now,with...

by

June 30, 2020
Cedar Updates
Case Study: How Crystal Run Healthcare Doubled Payments and Achieved 96% Patient Satisfaction

Crystal Run Healthcare, a leading provider of healthcare services in the Hudson Valley and Catskill regions of New York, partnered with Cedar to moder...

by

June 25, 2020
Cedar Updates
Cedar Raises $102M to Catalyze the Next-Gen Patient Financial Experience

Few things today conjure a more immediate negative reaction from Americans than the topic of medical bills. Once we finish lamenting on the strikinggr...

by

June 22, 2020
The Future of Healthcare in a Post-COVID World: Insights From ChristianaCare’s CEO

by

June 13, 2020
Insights
Five Must-Ask Questions to Identify Best-in-Breed Digital Health Solutions

Unlocking the Digital Front Dooris a three-part blog series that explores how health systems can deliver meaningful digital patient experiences by cho...

by

June 9, 2020
Beyond Four Walls: ChristianaCare CEO Dr. Janice Nevin on Creating a Virtual-First, Patient-Centric Care Model

by

June 3, 2020
Insights
From Hostage Negotiation to Payment Plans: what an FBI Expert Taught us About Trust

This is part 2 in the Cedar blog series “Cracking the Millennial Mindset.” To read part 1, clickhere.As recently mentioned inpart 1, our product desig...

by

May 27, 2020
Insights
How Deep Behavioral Research Informs Optimized Patient Engagement

Three years ago, I got hit by a car while riding my bicycle. Luckily, I (and my bike!) was okay, with only a fractured fibula and some bent spokes to...

by

May 26, 2020
Cedar Updates
Cedar CEO Florian Otto named a Top 50 Healthcare Technology CEO 2020

Cedar Co-Founder and CEO Florian Otto, MD, PhD, ranks among the top 50 healthcare technology CEOs of 2020, included in The Healthcare Technology Repor...

by

May 20, 2020
Insights
Optimize Your EHR investment While Improving the Patient Experience Through Digital Health Solutions

Unlocking the Digital Front Dooris a three-part blog series that explores how health systems can deliver meaningful digital patient experiences by cho...

by

May 18, 2020
Cedar Updates
Cedarians in (Zoom) Cafes Getting Coffee: Hanna Feibus, Tech Lead

Need a virtual pick-me-up? Grab your coffee (or tea!) and join us for Cedar’s first-ever virtual employee spotlight. Today’s featured Cedarian is Hann...

by

May 7, 2020
Cedar Updates
Patient-First Pandemic Response: Key Cedar Product Updates

AtCedar, we pride ourselves on knowing patients. We understand the ways in which they like to interact with their providers (as well as the ways they...

by

April 28, 2020
From Pandemics to Predictions: Insights From Serial Healthcare entrepreneur Tom Lee, MD

by

April 23, 2020
Insights
The Ultimate Piece of Pandemic Advice for Healthcare Finance Leaders: ‘Document, Document, Document’

Hospitals, health systems, medical groups and other provider organizations are currently confronting the massivefinancial falloutof COVID-19. The loss...

by

April 14, 2020
Insights
The Price of This Pandemic: COVID-19 Financial Fallout and how Healthcare Finance Leaders can repare

While the U.S. has not yet reached thepeakof its COVID-19 medical crisis, hospitals and other healthcare providers are already reeling from the negati...

by

April 8, 2020
Insights
Special Briefing: VA Secretary Dr. David Shulkin on Hospital and Financial Preparedness During COVID-19

“Pandemics have a way of changing the world. So what we’re seeing now is really something that is going to impact us for the rest of our lives,” accor...

by

April 2, 2020
Insights
COVID-19: An Open Letter From Cedar’s CEO

Cedar’s true north is to improve the patient financial experience. This mission is at the heart of everything we do and is what drives us to come to w...

by

March 19, 2020
Cedar Updates
Cedarians in Cafes Getting Coffee—with Cheryl Cho, Product Lead

Need a pick-me-up? What better way to get your thoughts percolating than by reading a stimulating conversation with a talented Cedar employee. Today’s...

by

March 12, 2020
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