Blog

Blog
2026 Trends in Healthcare Payments: Three Shifts Driving Collections

Cedar surveyed 4,150 adults and analyzed 1.5 billion patient interactions, and the data is clear: one size fits none.

by Ben Kraus

April 1, 2026
Blog
Improving Patient Collections: What Top Performers Do Differently

Most providers think their patient collections are in good shape. Top performers know there's always more on the table.

by Ben Kraus

April 13, 2026
Blog
Self-Pay Collections: Why They Matter and What “Good” Looks Like

The $20 copay era is over. High-deductible health plans (HDHPs) and waves of coverage loss mean patients are now providers' fastest-growing payer class.

by Ben Kraus

April 3, 2026

All Posts

Insights
Five Ways to Optimize Patient Portal Engagement

COVID-19 has heightened the need to minimize physical interaction and facilitate contactless engagement, massively accelerating innovation roadmaps an...

by

November 17, 2020
Insights
The Pitfalls of Modern Patient Portals—and How to Improve ROI

When patient portals emerged in healthcare close to 20 years ago, they revolutionized the patient experience, giving unprecedented on-demand access to...

by

November 9, 2020
The Art and Science of User Engagement: Cedar Talks with Kevin Systrom, Former CEO and Co-Founder of Instagram

by

October 30, 2020
Insights
Introducing a More Engaging Patient Experience in Cedar Pay

For tens of thousands of patients across the United States,Cedar Payis where medical bills get resolved every week. Instead of having to wrestle with...

by

October 27, 2020
Insights
The “Digital Front Door” and Why It Matters

In our “new normal” spurred by COVID-19,patients are accessing healthcare and engaging with providersin ways that seemed far-fetched only months ago....

by

October 21, 2020
How to Pandemic-Proof Your Startup: A Conversation With Healthcare Entrepreneurs

by

October 15, 2020
The Future of Healthcare with Dr. Stephen Klasko of Thomas Jefferson University and Jefferson Health

by

October 9, 2020
Health-Tech Leadership, Team Building and Innovation: Cedar Talks with Jay Desai of PatientPing

by

October 2, 2020
Events
COVID-19: What’s Next? Healthcare Leaders Point the Way Forward

This spring, U.S. health systems and physician groups grappled with the challenge of controlling the domestic effects of a surging pandemic while remaining financially solvent. While COVID-19 continues to spread in certain areas of the U.S., health systems are now able to focus on financial recovery in addition to preparing to meet future U.S. healthcare demands.

by

September 24, 2020
Insights
Planning to Pay: Encouraging Payment Plan Adoption Through Experimentation

This is part 5 in the Cedar blog series “Cracking the millennial mindset.” Click to readpart 1,part 2,part 3orpart 4.As you may haveheard, I’m a plann...

by

September 22, 2020
Cedar Updates
Cedarians in (Zoom) Cafes Getting Coffee: Kayla Armstrong, Solutions Architect (turned Product Manager)

Autumn is in the air and whether you are still very much in a socially-distanced bubble or back to regular (yet masked) outings with friends over bubb...

by

September 15, 2020
Insights
Five Ways to Earn Trust From an FBI Hostage Negotiator

This blog post was originally published onThe Patient Experience Studio on Medium, where Cedar’s Product Design and Data Science teams share a behind-...

by

September 10, 2020
Insights
Engaged Patients, Stronger Brand: Lessons for Health Systems From the Best of Consumer Marketing

Think about the last time you received a bill from your healthcare provider. Chances are, you probably forgot about it—and may have even accidentally...

by

September 2, 2020
Cedar Updates
Cedar Named One of the Top 100 Digital Health Companies, Top 10 EHR Advance Companies by UCSF

UCSF announced today that Cedar has been named a quarterfinalist for the2020 UCSF Digital Health Awards. Out of over 750 global submissions, an indepe...

by

August 28, 2020
Cedar Updates
Cedar Named to CB Insights’ Digital Health 150 For the Second Year in a Row

CB Insights’ announced today that Cedar has been named to the Digital Health 150—an annual ranking of the most promising startups in healthcare—for th...

by

August 13, 2020
Optimizing Digital Front Doors With Patient-First Financial Engagement: Key Takeaways From a Virtual Event With the Advisory Board

by

August 11, 2020
Cedar Updates
Cedar Co-Founder and CEO Florian Otto Selected as One of Crain’s New York Business 2020 Notable in Healthcare

Crain’s New York Business announced today that our Co-Founder and CEO Florian Otto, MD, PhD was named to its annual Notable in Health Care list.This y...

by

August 11, 2020
Insights
How to Use Behavioral Archetypes for Personalized Experimentation

This is part 4 in the Cedar blog series “Cracking the millennial mindset.” Click to readpart 1,part 2orpart 3.I consider myself to be a very data-driv...

by

August 4, 2020
Cedar & Advisory Board: Optimizing the Digital Front Door

by

July 21, 2020
Cedar Updates
Introducing The Patient Experience Studio at Cedar

At Cedar, we’re improving the financial and administrative experience for patients, offering consumer-centric, digital engagement from pre-visit check...

by

July 21, 2020
STAY IN THE LOOP

Subscribe to our newsletter

Thanks for your message!

We will reach back to you as soon as possible.

Oops! Something went wrong while submitting the form.