Blog

Blog
2026 Trends in Healthcare Payments: Three Shifts Driving Collections

Cedar surveyed 4,150 adults and analyzed 1.5 billion patient interactions, and the data is clear: one size fits none.

by Ben Kraus

April 1, 2026
Blog
Improving Patient Collections: What Top Performers Do Differently

Most providers think their patient collections are in good shape. Top performers know there's always more on the table.

by Ben Kraus

April 13, 2026
Blog
Self-Pay Collections: Why They Matter and What “Good” Looks Like

The $20 copay era is over. High-deductible health plans (HDHPs) and waves of coverage loss mean patients are now providers' fastest-growing payer class.

by Ben Kraus

April 3, 2026

All Posts

Events
Exceeding Patient Expectations in the New Normal: A Conversation with Digital Health Leaders

Between the challenges posed by COVID-19, healthcare policy changes and rapidly shifting consumer expectations, humanizing and modernizing the patient experience couldn’t be more urgent.

by

March 18, 2021
Insights
Unlocking The Digital Front Door: Where Patient Portals Fall Short

Unlocking the Digital Front Dooris a three-part blog series that explores how health systems can deliver meaningful digital patient experiences by cho...

by

March 16, 2021
Prioritizing Public Health, at Home and Abroad: Cedar Talks with Chelsea Clinton

by

March 11, 2021
Cedar Updates
Cedar Raises $200m to Scale as Health Systems Race to Accelerate Digital Transformation

Over the last year, health systems across the country defied their traditionally “slow mover” stereotype, sprinting towards digital transformation and...

by

March 9, 2021
Insights
Why Engaging With Millennials Matters in Healthcare

In 2019, millennialssurpassedbaby boomers as the largest adult generation in the U.S., encompassing over 72 million people. Consequently, their relati...

by

March 2, 2021
Cedar Updates
Making the Patient Experience a Better Experience: Introducing Our New Patient Feedback Survey

At Cedar, we’re obsessed with creating the most patient-friendly billing experience possible — that’s why data is at the heart of everything we do.The...

by

February 18, 2021
Cedar Updates
Cedarians in (Zoom) Cafes Getting Coffee: Juan Gonzalez, Senior Software Engineer

2021 is finally here, and what better way to ring in the new year with the latest edition of Cedarians in Cafes Getting Coffee with Juan Gonzalez, Sen...

by

February 9, 2021
Creating an Engaged Digital Health Community: Cedar Talks with Peloton’s Graham Stanton

by

January 28, 2021
Insights
The Social Network Effect: What Happens When a Provider Receives a Bad Review?

This is the third in a three-part blog series highlighting key findings from the Cedar-commissioned 2020 Healthcare Consumer Study conducted by Forres...

by

January 21, 2021
Cedar Updates
Cedar Rated in New Report From KLAS Research, “Patient Financial Experience 2020: Driving Additional Revenue by Improving the Financial Experience”

We are excited to announce thatKLASResearch (KLAS), the world’s leading third-party healthcare IT research organization, recently named us a leading s...

by

January 13, 2021
Insights
Leading With Resilience and Empathy During a Public Health Crisis

On December 15, Cedar hosted a special panel discussion with four women leaders in revenue cycle management who highlighted their approach to resilien...

by

December 21, 2020
Cedar Updates
Axios Features Cedar in Health Care Payments Special: “Patients are getting a much better experience everywhere else, why not in healthcare?”

On Tuesday, December 8,Axioshosted “How We Pay for Health,” an online special addressing the future of health care payments. Broadcast on Facebook, Tw...

by

December 18, 2020
Insights
Nearly 60% of Consumers Have Delayed Care Due to COVID-19. What Will Help Them Re-engage With Care?

This is the second in a three-part blog series highlighting key findings from the Cedar-commissioned2020 Healthcare Consumer Studyconducted by Forrest...

by

December 17, 2020
Achieving Digital Health Outcomes at Scale: Cedar Talks With Dr. Jennifer Schneider, Former President of Livongo

by

December 16, 2020
Insights
Revisiting Compassionate Billing During COVID-19

Four years ago, we founded Cedar with the belief that we could meaningfully improve the patient financial experience. And 2020 has made our mission mo...

by

December 10, 2020
Study: Here's Why More People Are Switching Healthcare Providers Than Ever Before

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December 8, 2020
Insights
Study: Here’s Why More People Are Switching Healthcare Providers Than Ever Before

When it comes to the future of healthcare, meeting (and exceeding) consumer preferences around digital experiences is no longer optional for competiti...

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December 7, 2020
Cedar Updates
Giving Tuesday: Amplifying Our Mission With the Relaunch of Cedar Cares

At Cedar, our mission is to enable exceptional patient experiences to improve lives, foster engagement and transform U.S. healthcare. But as natural p...

by

December 1, 2020
Cedar Updates
Cedarians in (Zoom) Cafes Getting Coffee: Krysta Kucinski, Senior Technical Recruiter

Thanksgiving is just around the corner, and this year we are especially thankful for our rockstar lead technical recruiter—Krysta Kucinski! Take a bre...

by

November 23, 2020
Betting on Growth in Health & Biotech: Cedar Talks with Marc Andreessen & Scott Kupor of Andreessen Horowitz

by

November 20, 2020
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