Cedar surveyed 1,200 consumers and it’s clear they want to pay their healthcare debts. But their bills are unaffordable, the process is needlessly com...

A new price transparency rule from CMS intended to lower healthcare costs by enabling consumers to proactively shop for care will go into effect in le...

The old commercial / government / self-pay buckets don't predict payment behavior anymore. Here's a cohorting model that does.

Bad debt.It’s become the bogeyman of revenue cycle management—haunting dashboards, driving decisions, and distorting the truth about patient financial...

Cedar’s true north is to improve the patient financial experience. This mission is at the heart of everything we do and is what drives us to come to w...

What inspires entrepreneurs to disrupt the healthcare industry? Like so much in healthcare, the motivation is often personal. Our co-founder and CEO F...

With patient satisfaction a top priority, Westmed Medical Group recognized they needed a better alternative to their paper-based billing system. Just 10 months after implementing a more modern solutio

From cyberattacks to market fluctuation, healthcare can be a volatile industry. And withoperating margins still low, having cash on hand is imperative...

Surprise billing is a nightmare for consumers—nearly halfof U.S. adults say worrying about an unexpected medical bill keeps them from seeking care.Ent...

Isn’t it ironic? As patient cost-sharing escalates, the end-to-end patient experience is still far less personalized than what we get in less life-cri...

Five places where AI can help patients understand their medical bills. One principle that decides whether it works.

The public debate around healthcare price transparency came to a head when the Centers for Medicare and Medicaid (CMS) issued itsfinal rulefor hospita...

Patient billing questions are some of the hardest calls a health system handles. They’re high-stakes, emotionally charged, and often deceptively compl...

Two years ago, the American Consumer Satisfaction Index didn’t mince wordswhen reporting on healthcare.On providers: “Patient satisfaction with hospit...

With rising out-of-pocket spending and growing consumer demands, digital patient financial engagement is a crucial component within the modern revenue...

This blog post was originally published onThe Patient Experience Studio on Medium, where Cedar’s Product Design and Data Science teams share a behind-...

Looking to up your productivity? From leveraging data resources to stress management, thisManaged Healthcare Executivearticle covers top tips from experts including Cedar CEO Florian Otto for how to i

Despite the promise of business value, many healthcare organizations are slow to adopt digital transformation. Busy (and often overwhelmed) healthcare...

Healthcare touches everyone. So what can we as consumers do to improve the US healthcare system and make it work for us? Cedar co-founder and CEO Florian Otto sat down withAuthority Magazineto lay out