Blog

Blog
2026 Trends in Healthcare Payments: Three Shifts Driving Collections

Cedar surveyed 4,150 adults and analyzed 1.5 billion patient interactions, and the data is clear: one size fits none.

by Ben Kraus

April 1, 2026
Blog
Improving Patient Collections: What Top Performers Do Differently

Most providers think their patient collections are in good shape. Top performers know there's always more on the table.

by Ben Kraus

April 13, 2026
Blog
Self-Pay Collections: Why They Matter and What “Good” Looks Like

The $20 copay era is over. High-deductible health plans (HDHPs) and waves of coverage loss mean patients are now providers' fastest-growing payer class.

by Ben Kraus

April 3, 2026

All Posts

Insights
5 Things Patients Want (and Will Actually Pay For)

This blog post was originally published onThe Patient Experience Studio on Medium, where Cedar’s Product Design and Data Science teams share a behind-...

by

January 31, 2022
Insights
The Billing Experience Is One of the Biggest Keys to Patient Loyalty

This is the second in a three-part blog series covering some of the main trends in Cedar’s 2021 Healthcare Consumer Experience Study.To read the full...

by

January 21, 2022
Insights
Answers to Your 8 Biggest Questions about the No Surprises Act

Surprise billing is a nightmare for consumers—nearly halfof U.S. adults say worrying about an unexpected medical bill keeps them from seeking care.Ent...

by

January 13, 2022
Insights
The 10 Most Important Healthcare Articles of 2021

Healthcare was truly at the center of our news in 2021. It seemed to work its way into almost every headline, story and social post that we came acros...

by

December 21, 2021
Cedar Talks: 3 Lessons Healthcare Leaders Can Learn From One of the World’s Most Valuable Fintech Companies

by

December 9, 2021
Insights
Study: The Financial Experience Has a Huge Impact on Patient Retention

This is the first in a three-part blog series covering some of the main trends in Cedar’s 2021 Healthcare Consumer Experience Study.To read the full s...

by

December 7, 2021
Cedar Updates
Cedarians in (Zoom) Cafes Getting Coffee: Cloud Cray, Lead Product Architect

Welcome to the latest edition of Cedarians in (Zoom) Cafes Getting Coffee. Let’s check in withCloud Cray,our lead product architect.Hi, Cloud! To star...

by

December 1, 2021
The Need for Speed: How Healthcare Organizations Moved Quicker During COVID-19

by

November 30, 2021
Insights
How Many Clicks Should It Take to Pay a Medical Bill?

In the 1970s, Tootsie Roll posed one of the biggest consumer questions of the 20th century: How many licks does it take to get to the center of a Toot...

by

November 18, 2021
Cedar Updates
Meet the Makers: Luis Serota

Welcome to our Meet the Makers series, in which we introduce you to some of the great tech talent we’re lucky to have at Cedar.This month, let’s meetL...

by

November 10, 2021
Everyone Deserves Exceptional Healthcare: Cedar’s Anti-Racism Pledge

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November 9, 2021
Insights
Want to Improve Patient Engagement? Conduct More Experiments

Ever wonder why most consumers are compelled to use Google over Yahoo? Or drawn to keep clicking on Amazon? Because they have data scientists, designe...

by

November 1, 2021
Cedar + a16z at TechCrunch Disrupt 2021: Hacking U.S. Healthcare

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October 7, 2021
Cedar Updates
Cedarians in (Zoom) Cafes Getting Coffee: Midori Uehara, Head of Business Development

Welcome to the latest edition of Cedarians in (Zoom) Cafes Getting Coffee. Let’s check in withMidori Uehara,our Head of Business Development.Hi, Midor...

by

September 23, 2021
Modernizing the Healthcare Experience in New England

by

September 15, 2021
Insights
Empathetic Dunning: Using Compassionate Communication to Help Patients Avoid Collections

In the healthcare journey, ideal outcomes for both patients and providers are based on trust. Mutual trust—which is built over time—is a critical elem...

by

September 8, 2021
Cedar Talks: Farmgirl Flowers Founder Christina Stembel’s Top Five Insights on Bootstrapping for Good

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August 26, 2021
Cedar Updates
Cedar Named a Top 100 Healthcare Technology Company of 2021

We’re proud to announce that Cedar has been ranked among the Top 100 Healthcare Technology Companies of 2021 byThe Healthcare Technology Report.The 20...

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August 24, 2021
Cedar Updates
Fiscal Foresight: Four Facts to Know About Krishna Rao, Cedar’s CFO

As Cedar continues to scale, it’s always exciting to welcome new members of the leadership team. We are thrilled to haveKrishna Raojoin us as CFO and...

by

August 3, 2021
D&I Panel: Advancing Equity and Inclusion in Healthcare

by

July 26, 2021
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