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Self-pay collections are the process that healthcare providers use to collect payment directly from patients for services not covered by insurance or other third-party payer
Most patient billing problems don’t start with errors. They start with confusion.Confusion over why you’re receiving a $287 bill two months after payi...
Medicaid enrollment automation is having a moment. Not just for its potential to reduce administrative work, but because it’s helping catch the patien...
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A majority ofpatients told usthey find it stressful paying a healthcare bill. One reason isaffordability. But that’s certainly not the only one.Ultima...
Disney World knows how to package thrills, adventure and nostalgia, but its biggest strength might be this: treating every guest like a VIP. It’s a pl...
This blog post was originally published onThe Patient Experience Studio on Medium, where Cedar’s Product Design and Data Science teams share a behind-...
This blog post was originally published onThe Patient Experience Studio on Medium, where Cedar’s Product Design and Data Science teams share a behind-...
From a consumer point of view, the healthcare industry leaves a lot to be desired. On top of worrying about care, patients often have to navigate anti...
Some surprises are delightful—your birthday, for instance. Others, however, can result in the worst kind of shock and even prove ruinous.Surprise bill...
In 1932, you could get a gallon of gas for a dime. That same year, the U.S. government introduced a fuel tax to raise revenue during the Great Depress...
This blog post was originally published onThe Patient Experience Studio on Medium, where Cedar’s Product Design and Data Science teams share a behind-...
Over the last two decades, we’ve seen user-obsessed tech giants change nearly every consumer industry. Fast, simple and flawless digital experiences a...
The dreaded no-show is the ultimate health system opportunity cost because it wastes time, energy and resources. Historically, no-shows have been cost...
It’s happened to nearly every consumer. You start shopping online, add a couple items in your cart, then get sidetracked and leave the site. Hours lat...
This blog post was originally published onThe Patient Experience Studio on Medium, where Cedar’s Product Design and Data Science teams share a behind-...
This is the second in a three-part blog series covering some of the main trends in Cedar’s 2021 Healthcare Consumer Experience Study.To read the full...
Surprise billing is a nightmare for consumers—nearly halfof U.S. adults say worrying about an unexpected medical bill keeps them from seeking care.Ent...
Healthcare was truly at the center of our news in 2021. It seemed to work its way into almost every headline, story and social post that we came acros...
This is the first in a three-part blog series covering some of the main trends in Cedar’s 2021 Healthcare Consumer Experience Study.To read the full s...
Welcome to the latest edition of Cedarians in (Zoom) Cafes Getting Coffee. Let’s check in withCloud Cray,our lead product architect.Hi, Cloud! To star...
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Product visuals and descriptions may be in development and are subject to change. Certain functionalities may require third-party integrations or service-specific terms or fees. Patients served, patient interactions, and payments processes represent Cedar cumulative metrics since 2017. Cedar Support, Cedar Kora, and Cedar Cover metrics reference data from pilots in 2024 and 2025. Cedar Pay metrics reference data from 2023 to 2026, including weighted averages. All performance metrics, as well as testimonials from Cedar clients, are provided solely for illustrative purposes, and are not a guarantee of future results.
