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Self-pay collections are the process that healthcare providers use to collect payment directly from patients for services not covered by insurance or other third-party payer
Most patient billing problems don’t start with errors. They start with confusion.Confusion over why you’re receiving a $287 bill two months after payi...
Medicaid enrollment automation is having a moment. Not just for its potential to reduce administrative work, but because it’s helping catch the patien...
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With rising out-of-pocket spending and growing consumer demands, digital patient financial engagement is a crucial component within the modern revenue...
As states unwind pandemic-era continuous enrollment protections, up to15 million Americansmay soon lose Medicaid coverage.That means many of the poore...
If you were to blindfold a dozen patients with health savings accounts (HSAs) and ask them what their current balance is and how exactly they can use...
Paying for care can be stressful.At a moment when patients are most vulnerable, they must navigate a complex payment process. The stress is further co...
Most can relate to this experience: you receive what appears to be a bill in the mail for a “recent” care visit, only to realize it’s an Explanation o...
This article is part 3 of our Big Bills series, which focuses on how providers can decrease the burden of large healthcare bills. Click to readpart 1a...
This blog post was originally published onThe Patient Experience Studio on Medium, where Cedar’s Product Design and Data Science teams share a behind-...
This article is part 1 of our Big Bills series, which focuses on how providers can decrease the burden of large healthcare bills.It was originally pub...
Earlier today, we announced the launch of thePayer Intelligence Layer(PIL), which is now live forHighmark members who receive care at Allegheny Health...
When thinking about all of the issues that surround the patient financial experience—confusion, administrative waste, overpayments, etc.—it’s impossib...
Since the No Surprises Act went into effect January 1, 2022, the rollout has been full of surprises. As healthcare organizations attempt to interpret...
While providers (and nowpayers) are well aware of price transparency rules, the same can’t be said for the beneficiaries of regulations: consumers.Our...
The first years of the 2020’s have seen some of the most powerful consumer-obsessed retail and tech giants make colossal healthcare bets. Amazon, CVS,...
A few years ago, Amazon made a small change that had a huge impact on ROI. Once the company moved credit card offers from the homepage to the shopping...
Two years ago, the American Consumer Satisfaction Index didn’t mince wordswhen reporting on healthcare.On providers: “Patient satisfaction with hospit...
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Product visuals and descriptions may be in development and are subject to change. Certain functionalities may require third-party integrations or service-specific terms or fees. Patients served, patient interactions, and payments processes represent Cedar cumulative metrics since 2017. Cedar Support, Cedar Kora, and Cedar Cover metrics reference data from pilots in 2024 and 2025. Cedar Pay metrics reference data from 2023 to 2026, including weighted averages. All performance metrics, as well as testimonials from Cedar clients, are provided solely for illustrative purposes, and are not a guarantee of future results.
