Cedar - We Thought We Understood Why Patients Didn’t Pay Their Medical Bills—Then We Met ALICE

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We Thought We Understood Why Patients Didn’t Pay Their Medical Bills—Then We Met ALICE
Insights

We Thought We Understood Why Patients Didn’t Pay Their Medical Bills—Then We Met ALICE

05.09.2025By Jaya Birch-Desai
Why Voice AI, Not Chatbots, Is Healthcare’s Answer to Patient Billing Support Costs
Insights

Why Voice AI, Not Chatbots, Is Healthcare’s Answer to Patient Billing Support Costs

05.05.2025By Ben Kraus
If EHRs Were the Answer to Patient Billing, They’d Know What They’re Billing Patients
Insights

If EHRs Were the Answer to Patient Billing, They’d Know What They’re Billing Patients

04.01.2025By Spencer Graves
What We Learned from 4,000 Hospital Billing Calls (and How AI Can Help Automate Them)
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What We Learned from 4,000 Hospital Billing Calls (and How AI Can Help Automate Them)

03.28.2025By Ben Kraus
Patient Responsibility is Shifting in 2025—Revenue Cycle Needs a New Playbook
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Patient Responsibility is Shifting in 2025—Revenue Cycle Needs a New Playbook

02.26.2025By Ben Kraus
Healthcare’s Affordability Crisis: The Patients Behind the Numbers
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Healthcare’s Affordability Crisis: The Patients Behind the Numbers

02.11.2025By Diana Ye
The Payment Plan Paradox: When More Patient AR is Actually a Good Thing
Insights

The Payment Plan Paradox: When More Patient AR is Actually a Good Thing

02.04.2025By Alli Eschbach
We Are Facing a Crisis in Healthcare Affordability, but It’s Not for the Reasons You May Think
Insights

We Are Facing a Crisis in Healthcare Affordability, but It’s Not for the Reasons You May Think

01.13.2025By Seth Cohen
Technical Difficulties: Protecting Patient Financial Experiences Against IT Outages
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Technical Difficulties: Protecting Patient Financial Experiences Against IT Outages

12.11.2024By Nicole Olszewski
HFMA Research: How Did Healthcare End Up Harming the Patients It’s Meant to Heal?
Insights

HFMA Research: How Did Healthcare End Up Harming the Patients It’s Meant to Heal?

11.19.2024By Seth Cohen

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