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Blog
Self-Pay Collections: Why They Matter and What “Good” Looks Like

Self-pay collections are the process that healthcare providers use to collect payment directly from patients for services not covered by insurance or other third-party payer

by Ben Kraus

February 18, 2026
Blog
AI for Reducing Patient Billing Confusion: An Engineer’s Perspective

Most patient billing problems don’t start with errors. They start with confusion.Confusion over why you’re receiving a $287 bill two months after payi...

by Ben Kraus

January 23, 2026
Blog
Medicaid Enrollment Automation: What’s Working for Providers

Medicaid enrollment automation is having a moment. Not just for its potential to reduce administrative work, but because it’s helping catch the patien...

by Ben Kraus

February 18, 2026

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Insights
How Deep Behavioral Research Informs Optimized Patient Engagement

Three years ago, I got hit by a car while riding my bicycle. Luckily, I (and my bike!) was okay, with only a fractured fibula and some bent spokes to...

by

May 26, 2020
Cedar Updates
Cedar CEO Florian Otto named a Top 50 Healthcare Technology CEO 2020

Cedar Co-Founder and CEO Florian Otto, MD, PhD, ranks among the top 50 healthcare technology CEOs of 2020, included in The Healthcare Technology Repor...

by

May 20, 2020
Insights
Optimize Your EHR investment While Improving the Patient Experience Through Digital Health Solutions

Unlocking the Digital Front Dooris a three-part blog series that explores how health systems can deliver meaningful digital patient experiences by cho...

by

May 18, 2020
Cedar Updates
Cedarians in (Zoom) Cafes Getting Coffee: Hanna Feibus, Tech Lead

Need a virtual pick-me-up? Grab your coffee (or tea!) and join us for Cedar’s first-ever virtual employee spotlight. Today’s featured Cedarian is Hann...

by

May 7, 2020
Cedar Updates
Patient-First Pandemic Response: Key Cedar Product Updates

AtCedar, we pride ourselves on knowing patients. We understand the ways in which they like to interact with their providers (as well as the ways they...

by

April 28, 2020
Insights
The Ultimate Piece of Pandemic Advice for Healthcare Finance Leaders: ‘Document, Document, Document’

Hospitals, health systems, medical groups and other provider organizations are currently confronting the massivefinancial falloutof COVID-19. The loss...

by

April 14, 2020
Insights
The Price of This Pandemic: COVID-19 Financial Fallout and how Healthcare Finance Leaders can repare

While the U.S. has not yet reached thepeakof its COVID-19 medical crisis, hospitals and other healthcare providers are already reeling from the negati...

by

April 8, 2020
Insights
Special Briefing: VA Secretary Dr. David Shulkin on Hospital and Financial Preparedness During COVID-19

“Pandemics have a way of changing the world. So what we’re seeing now is really something that is going to impact us for the rest of our lives,” accor...

by

April 2, 2020
Insights
COVID-19: An Open Letter From Cedar’s CEO

Cedar’s true north is to improve the patient financial experience. This mission is at the heart of everything we do and is what drives us to come to w...

by

March 19, 2020
Cedar Updates
Cedarians in Cafes Getting Coffee—with Cheryl Cho, Product Lead

Need a pick-me-up? What better way to get your thoughts percolating than by reading a stimulating conversation with a talented Cedar employee. Today’s...

by

March 12, 2020
Cedar Updates
It Pays to Care: Announcing Cedar’s New Brand and Digital Presence

As Cedar continues to onboard new health system partners, interact with millions of patients annually, and enhance our platform’s capabilities for end...

by

March 3, 2020
Insights
Countdown to CMS Price Transparency—Is Your Organization Ready?

A new price transparency rule from CMS intended to lower healthcare costs by enabling consumers to proactively shop for care will go into effect in le...

by

February 18, 2020
Insights
Succeeding in Health-Tech: A Conversation With Julie Yoo

Julie Yoo, whose career has taken her from healthcare technology entrepreneur to venture capitalist, recently stopped by Cedar to share hard-won lesso...

by

February 12, 2020
Cedar Updates
Cedar and Women In Product Host Panel on Data-Driven Product Design in Health-tech

Cedar’s Head of Design Amy Stillman (far right) moderates the Women In Product panel, featuring a bevy of healthcare product innovators, including (le...

by

February 7, 2020
Insights
Providers Don’t Have to Sacrifice Patient Satisfaction to Increase Collections—Here’s Why

Gone are the days when patient billing was primarily a back office process between healthcare providers and payers. With patients now shouldering more...

by

January 27, 2020
Insights
It’s 2020. Healthcare is Changing Fast—Are You?

Welcome to 2020. Healthcare (and the key priorities for today’s revenue cycle leadership) are changing fast—is your organization adapting to key trend...

by

January 1, 2020
Cedar Updates
Cedarians in Cafes Getting Coffee—with Doug Pickett, Director of Account Management

Hey, Doug! Cool nutcracker coffee mug you’ve got there. How do you take your java?I like it strong, with a splash of unsweetened oat milk. The mug add...

by

December 19, 2019
Insights
Access to Patients Hinges on Access to Your Prices

The public debate around healthcare price transparency came to a head when the Centers for Medicare and Medicaid (CMS) issued itsfinal rulefor hospita...

by

December 11, 2019
Insights
The Good Business of Good Design: The Art and Science Behind Cedar’s Next-Gen Patient-First UI

The best designs often seem simple and obvious. Consider Apple’s iPhone: Switching to the new iPhone is seamless and delightful because it remembers y...

by

December 4, 2019
Insights
Preparing for Hospital Price Transparency: How Leaders Can Turn Compliance Into Opportunity

Everyone is talking about it (and many are even suing over it). The Trump Administration’s Centers for Medicare and Medicaid Services (CMS) recently r...

by

November 27, 2019
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