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Blog
Self-Pay Collections: Why They Matter and What “Good” Looks Like

Self-pay collections are the process that healthcare providers use to collect payment directly from patients for services not covered by insurance or other third-party payer

by Ben Kraus

February 18, 2026
Blog
AI for Reducing Patient Billing Confusion: An Engineer’s Perspective

Most patient billing problems don’t start with errors. They start with confusion.Confusion over why you’re receiving a $287 bill two months after payi...

by Ben Kraus

January 23, 2026
Blog
Medicaid Enrollment Automation: What’s Working for Providers

Medicaid enrollment automation is having a moment. Not just for its potential to reduce administrative work, but because it’s helping catch the patien...

by Ben Kraus

February 18, 2026

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Insights
Think Your Patients Won’t Switch? Think Again.

Healthcare consumers expect a simplified, convenient, andmodernpatient financial experience. Provider organizationslack the alignmentneeded across fun...

by

November 18, 2019
Insights
Study Finds U.S. Healthcare Consumers Will Switch Providers Over Poor Digital Experiences

In most consumer-centric industries, modern digital experiences that provide convenience and personalized engagement are the norm, however, healthcare...

by

October 21, 2019
Cedar Updates
Cedarians in Cafes Getting Coffee—with Rena Yang, Analytics Lead

Okay, Rena. Before we talk ‘data,’ what is this cute little coffee shop you picked and what’s in your cup?Saturdays New York City is one of my favorit...

by

October 15, 2019
Cedar Updates
Cedar Named a Top 10 Patient Engagement Company by UCSF Digital Health Awards

UCSF announced that Cedar has been named a finalist for theUCSF Digital Health Awards 2019. Out of more than 500 global submissions, an independent pa...

by

September 25, 2019
Cedar Updates
Meet Cedar’s Patient Success Advocates: Humanizing Healthcare Amidst the RCM Technology Revolution

The digital revolution is here, and just as in other industries like retail and banking, consumers expect to interact with their healthcare providers...

by

September 5, 2019
Insights
Industry Voices: The Rx for Improved Patient Billing Experiences

As more of the financial burden falls to patients with rising costs and an increase in high-deductible health plans, studies show that consumers acros...

by

August 30, 2019
Insights
Case Study: See How a More Convenient Patient Billing Experience Really Pays Off for This Leading Medical Practice

With patient satisfaction a top priority, Westmed Medical Group recognized they needed a better alternative to their paper-based billing system. Just 10 months after implementing a more modern solutio

by

August 15, 2019
Insights
New Study Finds That While Top U.S. Health Systems are Prioritizing the Patient Financial Experience, Many Challenges remain

Despite rising healthcare costs for patients, the end-to-end user experience lags far behind consumer expectations even aslegislative requirementsheig...

by

August 12, 2019
Cedar Updates
Chief Executive Profiles Cedar CEO Florian Otto, M.D.

Our co-founder and CEOFlorian Otto, M.D., started Cedar with the idea that consumers want the same transparency and personalization from healthcare as...

by

August 5, 2019
Insights
Cedar CEO Florian Otto Featured in HFMA’s Voices in Healthcare Finance Podcast

What inspires entrepreneurs to disrupt the healthcare industry? Like so much in healthcare, the motivation is often personal. Our co-founder and CEO F...

by

August 1, 2019
Cedar Updates
Rooted in Reformation: How the Cedar Team is Working to Transform Healthcare and the Patient Experience

For patients, healthcare billing can be stressful. It often takes weeks, involves multiple stacks of paper and includes deciphering unintelligible cod...

by

July 22, 2019
Cedar Updates
Cedarians in Cafes Getting Coffee—with Taylor Hakes, Chief Architect

Hey, Taylor! Wait a minute—green juice over coffee?Not really. Having this green juice at Dr. Smood is actually a first for me, but this juice bar is...

by

July 18, 2019
Insights
Here’s Why Healthcare Providers Are Leaving Lots of Money on the Table

While healthcare providers face daunting, long-term challenges like value-based care and population health management, it is imperative they don’t los...

by

July 9, 2019
Insights
Don’t Take Patients to Court—Make it Easy for Them to Understand and Pay Their Bills.

Hospitals, including many nonprofits, are routinely taking patients to court over unpaid medical bills, per recent reports fromNPR,ProPublicaandThe Wa...

by

July 1, 2019
Insights
How to Unlock Your Revenue Cycle Potential With Propensity to Pay Modeling

Now more than ever, U.S. patients pay unprecedented amounts of out-of-pocket medical costs, with no end in sight. High deductible plans are trending—t...

by

June 26, 2019
Insights
Amid Rising Costs, Personalized Healthcare Experiences are a Must

Isn’t it ironic? As patient cost-sharing escalates, the end-to-end patient experience is still far less personalized than what we get in less life-cri...

by

June 10, 2019
Cedar Updates
Cedarians in Cafes Getting Coffee—with Tiffany Jackson, Director of Patient & User Success

Hey, Tiffany! So, here we are at the Grey Dog Cafe on Mulberry Street. Why’d you pick this place?The Grey Dog is eclectic, welcoming and happens to be...

by

May 7, 2019
Insights
5 Things We Must Do to Improve the U.S. Healthcare System

Healthcare touches everyone. So what can we as consumers do to improve the US healthcare system and make it work for us? Cedar co-founder and CEO Florian Otto sat down withAuthority Magazineto lay out

by

May 3, 2019
Insights
Is Apple Ready to Bite Into Medical Billing? Hear What the Experts Have to Say

Having already moved into health technology and financial services, Apple’s next big opportunity may be in medical billing, experts toldCNBC. But as Cedar CEO Florian Otto questions, is Apple prepared

by

March 25, 2019
Insights
10 Ways Health Execs Can Improve Organizational Productivity

Looking to up your productivity? From leveraging data resources to stress management, thisManaged Healthcare Executivearticle covers top tips from experts including Cedar CEO Florian Otto for how to i

by

March 16, 2019
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