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Providers Don’t Have to Sacrifice Patient Satisfaction to Increase Collections—Here’s Why

Gone are the days when patient billing was primarily a back office process between healthcare providers and payers. With patients now shouldering more...

Written by

Claire Bevan

Published on

January 27, 2020

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Insights

Gone are the days when patient billing was primarily a back office process between healthcare providers and payers. With patients now shouldering more of the cost of their care, providers’ financial health is more closely tied to patient out-of-pocket payments. Given the shifting financial realities of revenue cycle, innovative providers are adopting new consumer-centric strategies to optimize their collection rate and lower costs. By offering modern, easy-to-use tools to engage directly with patients on administration, billing and payment, these providers are simultaneously enhancing the patient experience and improving key financial results. Read the article.

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