Study Finds U.S. Healthcare Consumers Will Switch Providers Over Poor Digital Experiences

Revenue cycle management is the operating system of healthcare. It runs end-to-end through every part of the patient encounter without owning any single piece of it — which makes AI the upgrade healthcare has been waiting for.

We brought together around 200 team members across Engineering, Product, Design, and Delivery for three days under the theme "Make it Magic." While we leaned into the theme with interactive elements and a fantasy-inspired environment, the primary objective was high-impact collaboration.

Cedar surveyed 4,150 adults and analyzed 1.5 billion patient interactions, and the data is clear: one size fits none.

Most providers think their patient collections are in good shape. Top performers know there's always more on the table.

The $20 copay era is over. High-deductible health plans (HDHPs) and waves of coverage loss mean patients are now providers' fastest-growing payer class.

Five places where AI can help patients understand their medical bills. One principle that decides whether it works.

Medicaid enrollment automation is having a moment. Not just for its potential to reduce administrative work, but because it’s helping catch the patien...

Every year, healthcare leaders engage in forecasting — often cautiously, sometimes conservatively. This year, I wanted to understand what experts real...

Historic Medicaid cuts put millions at risk of losing coverage. Conversations with 20 beneficiaries reveal how providers could help.

The old commercial / government / self-pay buckets don't predict payment behavior anymore. Here's a cohorting model that does.