Cedar surveyed 1,200 consumers and it’s clear they want to pay their healthcare debts. But their bills are unaffordable, the process is needlessly com...

This is the first in a three-part blog series covering some of the main trends in Cedar’s 2021 Healthcare Consumer Experience Study.To read the full s...

Julie Yoo, whose career has taken her from healthcare technology entrepreneur to venture capitalist, recently stopped by Cedar to share hard-won lesso...

When it comes to the future of healthcare, meeting (and exceeding) consumer preferences around digital experiences is no longer optional for competiti...

In most consumer-centric industries, modern digital experiences that provide convenience and personalized engagement are the norm, however, healthcare...

The $20 copay era is over. High-deductible health plans (HDHPs) and waves of coverage loss mean patients are now providers' fastest-growing payer class.

“Pandemics have a way of changing the world. So what we’re seeing now is really something that is going to impact us for the rest of our lives,” accor...

Four years ago, we founded Cedar with the belief that we could meaningfully improve the patient financial experience. And 2020 has made our mission mo...

Have a sneaking suspicion that patient payments are about to decline?You’re not alone.Seasonal trendsshow that patient payments tend to peak in the fi...

This is part 5 in the Cedar blog series “Cracking the millennial mindset.” Click to readpart 1,part 2,part 3orpart 4.As you may haveheard, I’m a plann...

Gone are the days when patient billing was primarily a back office process between healthcare providers and payers. With patients now shouldering more...

Everyone is talking about it (and many are even suing over it). The Trump Administration’s Centers for Medicare and Medicaid Services (CMS) recently r...

This blog post was originally published onThe Patient Experience Studio on Medium, where Cedar’s Product Design and Data Science teams share a behind-...

As states unwind pandemic-era continuous enrollment protections, up to15 million Americansmay soon lose Medicaid coverage.That means many of the poore...

Getthe full analysis to see which patients provider financial assistance programs might be missing and actionable strategies for revenue cycle teams t...

Unlocking the Digital Front Dooris a three-part blog series that explores how health systems can deliver meaningful digital patient experiences by cho...

If we’ve learned anything about patient payments, it’s that there are a lot of forces at play: inflation,Medicaid disenrollments,system outages, even...

The dreaded no-show is the ultimate health system opportunity cost because it wastes time, energy and resources. Historically, no-shows have been cost...

The One Big Beautiful Bill Act, signed into law on July 4, 2025, shortens Medicaid retroactive coverage starting December 31, 2026. Expansion adults w...

Explorehow Cedar empowers patients to do more themselves“Do more with the less!” This request is nothing new for revenue cycle teams. But with hospita...