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Blog
Self-Pay Collections: Why They Matter and What “Good” Looks Like

Self-pay collections are the process that healthcare providers use to collect payment directly from patients for services not covered by insurance or other third-party payer

by Ben Kraus

February 18, 2026
Blog
AI for Reducing Patient Billing Confusion: An Engineer’s Perspective

Most patient billing problems don’t start with errors. They start with confusion.Confusion over why you’re receiving a $287 bill two months after payi...

by Ben Kraus

January 23, 2026
Blog
Medicaid Enrollment Automation: What’s Working for Providers

Medicaid enrollment automation is having a moment. Not just for its potential to reduce administrative work, but because it’s helping catch the patien...

by Ben Kraus

February 18, 2026

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Cedar Updates
Introducing the Cedar Tech Decode Blog

By bringing cutting-edge customer-centric technology to an industry that has traditionally lagged behind, Cedar is helping to fix America’s broken hea...

by

June 2, 2021
Cedar Updates
Cedar and OODA Health: Coming Together to Revolutionize the Healthcare Financial Experience

The financial experience in U.S. healthcare consistently ranks as one of theworst ordealsthat consumers still endure in modern society. A perfectly ex...

by

May 13, 2021
Cedar Updates
Cedar Wins 2021 MedTech Breakthrough Award

Today, we’re proud to announce that Cedar has been selected as the winner of the Best Overall Patient Engagement Platform award in the2021 MedTech Bre...

by

May 6, 2021
Cedar Updates
Cedarians in Zoom Cafes: Mariel Acre, Patient Advocate Lead

Welcome to the latest edition of Cedarians in (Zoom) Cafes Getting Coffee. Let’s check in with Mariel Arce, one of our ace Patient Advocate Leads.Hi,...

by

April 22, 2021
Cedar Updates
Cedar Cares: Improving Access, Expanding Opportunities and Creating a More Sustainable Future With Our Community Partners

At Cedar, we’re passionate about solving some of healthcare’s most challenging problems. While we’re working to build better patient experiences, we w...

by

April 16, 2021
Cedar Updates
Cedar CEO Florian Otto Named a Top 50 Healthcare Technology CEO of 2021

We’re proud to announce that Cedar Co-Founder and CEO Florian Otto, MD, PhD, has been ranked among the top 50 healthcare technology CEOs byThe Healthc...

by

April 15, 2021
Insights
Unlocking The Digital Front Door: Where Patient Portals Fall Short

Unlocking the Digital Front Dooris a three-part blog series that explores how health systems can deliver meaningful digital patient experiences by cho...

by

March 16, 2021
Cedar Updates
Cedar Raises $200m to Scale as Health Systems Race to Accelerate Digital Transformation

Over the last year, health systems across the country defied their traditionally “slow mover” stereotype, sprinting towards digital transformation and...

by

March 9, 2021
Insights
Why Engaging With Millennials Matters in Healthcare

In 2019, millennialssurpassedbaby boomers as the largest adult generation in the U.S., encompassing over 72 million people. Consequently, their relati...

by

March 2, 2021
Cedar Updates
Making the Patient Experience a Better Experience: Introducing Our New Patient Feedback Survey

At Cedar, we’re obsessed with creating the most patient-friendly billing experience possible — that’s why data is at the heart of everything we do.The...

by

February 18, 2021
Cedar Updates
Cedarians in (Zoom) Cafes Getting Coffee: Juan Gonzalez, Senior Software Engineer

2021 is finally here, and what better way to ring in the new year with the latest edition of Cedarians in Cafes Getting Coffee with Juan Gonzalez, Sen...

by

February 9, 2021
Insights
The Social Network Effect: What Happens When a Provider Receives a Bad Review?

This is the third in a three-part blog series highlighting key findings from the Cedar-commissioned 2020 Healthcare Consumer Study conducted by Forres...

by

January 21, 2021
Cedar Updates
Cedar Rated in New Report From KLAS Research, “Patient Financial Experience 2020: Driving Additional Revenue by Improving the Financial Experience”

We are excited to announce thatKLASResearch (KLAS), the world’s leading third-party healthcare IT research organization, recently named us a leading s...

by

January 13, 2021
Insights
Leading With Resilience and Empathy During a Public Health Crisis

On December 15, Cedar hosted a special panel discussion with four women leaders in revenue cycle management who highlighted their approach to resilien...

by

December 21, 2020
Cedar Updates
Axios Features Cedar in Health Care Payments Special: “Patients are getting a much better experience everywhere else, why not in healthcare?”

On Tuesday, December 8,Axioshosted “How We Pay for Health,” an online special addressing the future of health care payments. Broadcast on Facebook, Tw...

by

December 18, 2020
Insights
Nearly 60% of Consumers Have Delayed Care Due to COVID-19. What Will Help Them Re-engage With Care?

This is the second in a three-part blog series highlighting key findings from the Cedar-commissioned2020 Healthcare Consumer Studyconducted by Forrest...

by

December 17, 2020
Insights
Revisiting Compassionate Billing During COVID-19

Four years ago, we founded Cedar with the belief that we could meaningfully improve the patient financial experience. And 2020 has made our mission mo...

by

December 10, 2020
Insights
Study: Here’s Why More People Are Switching Healthcare Providers Than Ever Before

When it comes to the future of healthcare, meeting (and exceeding) consumer preferences around digital experiences is no longer optional for competiti...

by

December 7, 2020
Cedar Updates
Giving Tuesday: Amplifying Our Mission With the Relaunch of Cedar Cares

At Cedar, our mission is to enable exceptional patient experiences to improve lives, foster engagement and transform U.S. healthcare. But as natural p...

by

December 1, 2020
Cedar Updates
Cedarians in (Zoom) Cafes Getting Coffee: Krysta Kucinski, Senior Technical Recruiter

Thanksgiving is just around the corner, and this year we are especially thankful for our rockstar lead technical recruiter—Krysta Kucinski! Take a bre...

by

November 23, 2020
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