Westmed COO Shares How Improved Billing Practices Resulted in 97% Patient Satisfaction

Cedar surveyed 4,150 adults and analyzed 1.5 billion patient interactions, and the data is clear: one size fits none.

Most providers think their patient collections are in good shape. Top performers know there's always more on the table.

The $20 copay era is over. High-deductible health plans (HDHPs) and waves of coverage loss mean patients are now providers' fastest-growing payer class.

Most patient billing problems don’t start with errors. They start with confusion.Confusion over why you’re receiving a $287 bill two months after payi...

Medicaid enrollment automation is having a moment. Not just for its potential to reduce administrative work, but because it’s helping catch the patien...

Every year, healthcare leaders engage in forecasting — often cautiously, sometimes conservatively. This year, I wanted to understand what experts real...

For five years, a New York gig worker went without coverage. Inconsistent jobs and unpredictable income kept insurance out of reach, so he skipped car...

Imagine a patient who was on Medicaid last week. This week, they’re on a marketplace plan with a $15,000 deductible.Would you treat that account as “c...

When Katie H. was diagnosed with breast cancer, the physical and emotional toll was overwhelming enough. But there was another challenge she hadn’t anticipated: the crushing financial burden of her treatment.

Add this to the pile of “2025 is the year of the forward deployed engineer (FDE)” takes. But rather than telling you it’s happening and why, we’re going to show exactly what it looks like in practice.