Communicating the change to employees
Your teams are key to a smooth transition. Equip them with the right information to confidently explain Cedar to patients and understand the “why” behind the change.
Prepare your team for success
Utilize email copy, slide decks, and one-pagers to help everyone—from call center agents to clinical teams—get up to speed.
Internal Email
We’ve drafted an email to send to introduce the new experience to your entire organization. This ready-to-use message ensures everyone is informed, aligned, and prepared to support patients from day one.
FAQ for staff
Answers common questions your employees may have about the new experience. This quick reference will help teams feel confident, provide consistent answers, and support patients effectively.
About Cedar Slides
Use in internal presentations, giving your teams a clear, visual overview of our partnership and solution. They make it easy to reinforce key messages and ensure employees understand the value we bring to patients.
About Cedar One Pager
Our one-pager gives your employees a clear overview of who we are, what we do, and how our solution supports patients. It’s a quick, shareable resource to help your teams understand the partnership and speak confidently about the new experience.
Built for patients. Powered by intelligence. Proven in performance.
Product visuals and descriptions may be in development and are subject to change. Certain functionalities may require third-party integrations or service-specific terms or fees. Patients served, patient interactions, and payments processes represent Cedar cumulative metrics since 2017. Cedar Support, Cedar Kora, and Cedar Cover metrics reference data from pilots in 2024 and 2025. Cedar Pay metrics reference data from 2023 to 2026, including weighted averages. All performance metrics, as well as testimonials from Cedar clients, are provided solely for illustrative purposes, and are not a guarantee of future results.
