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Blog
2026 Trends in Healthcare Payments: Three Shifts Driving Collections

Cedar surveyed 4,150 adults and analyzed 1.5 billion patient interactions, and the data is clear: one size fits none.

by Ben Kraus

April 1, 2026
Blog
Improving Patient Collections: What Top Performers Do Differently

Most providers think their patient collections are in good shape. Top performers know there's always more on the table.

by Ben Kraus

April 13, 2026
Blog
Self-Pay Collections: Why They Matter and What “Good” Looks Like

The $20 copay era is over. High-deductible health plans (HDHPs) and waves of coverage loss mean patients are now providers' fastest-growing payer class.

by Ben Kraus

April 3, 2026

All Posts

Top 10 Takeaways From Cedar-Hosted Patient Engagement Cohort at HFMA’s 2019 Annual Conference

by

September 12, 2019
Cedar Updates
Meet Cedar’s Patient Success Advocates: Humanizing Healthcare Amidst the RCM Technology Revolution

The digital revolution is here, and just as in other industries like retail and banking, consumers expect to interact with their healthcare providers...

by

September 5, 2019
Insights
Industry Voices: The Rx for Improved Patient Billing Experiences

As more of the financial burden falls to patients with rising costs and an increase in high-deductible health plans, studies show that consumers acros...

by

August 30, 2019
Insights
Case Study: See How a More Convenient Patient Billing Experience Really Pays Off for This Leading Medical Practice

With patient satisfaction a top priority, Westmed Medical Group recognized they needed a better alternative to their paper-based billing system. Just 10 months after implementing a more modern solutio

by

August 15, 2019
Insights
New Study Finds That While Top U.S. Health Systems are Prioritizing the Patient Financial Experience, Many Challenges remain

Despite rising healthcare costs for patients, the end-to-end user experience lags far behind consumer expectations even aslegislative requirementsheig...

by

August 12, 2019
Cedar Updates
Chief Executive Profiles Cedar CEO Florian Otto, M.D.

Our co-founder and CEOFlorian Otto, M.D., started Cedar with the idea that consumers want the same transparency and personalization from healthcare as...

by

August 5, 2019
Insights
Cedar CEO Florian Otto Featured in HFMA’s Voices in Healthcare Finance Podcast

What inspires entrepreneurs to disrupt the healthcare industry? Like so much in healthcare, the motivation is often personal. Our co-founder and CEO F...

by

August 1, 2019
Cedar Updates
Rooted in Reformation: How the Cedar Team is Working to Transform Healthcare and the Patient Experience

For patients, healthcare billing can be stressful. It often takes weeks, involves multiple stacks of paper and includes deciphering unintelligible cod...

by

July 22, 2019
Cedar Updates
Cedarians in Cafes Getting Coffee—with Taylor Hakes, Chief Architect

Hey, Taylor! Wait a minute—green juice over coffee?Not really. Having this green juice at Dr. Smood is actually a first for me, but this juice bar is...

by

July 18, 2019
Insights
Here’s Why Healthcare Providers Are Leaving Lots of Money on the Table

While healthcare providers face daunting, long-term challenges like value-based care and population health management, it is imperative they don’t los...

by

July 9, 2019
Insights
Don’t Take Patients to Court—Make it Easy for Them to Understand and Pay Their Bills.

Hospitals, including many nonprofits, are routinely taking patients to court over unpaid medical bills, per recent reports fromNPR,ProPublicaandThe Wa...

by

July 1, 2019
Insights
How to Unlock Your Revenue Cycle Potential With Propensity to Pay Modeling

Now more than ever, U.S. patients pay unprecedented amounts of out-of-pocket medical costs, with no end in sight. High deductible plans are trending—t...

by

June 26, 2019
Insights
Amid Rising Costs, Personalized Healthcare Experiences are a Must

Isn’t it ironic? As patient cost-sharing escalates, the end-to-end patient experience is still far less personalized than what we get in less life-cri...

by

June 10, 2019
Headed to the HFMA Annual Conference? Check Out Cedar’s Patient Engagement & Experience Track!

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May 31, 2019
Digital Innovation in Healthcare is Here to Stay. Now What?

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May 24, 2019
Secrets to Scale a Health-Tech Startup: Three ‘Must-Haves’ From Those Who’ve done it

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May 17, 2019
3 Career Lessons From Top Tech Disruptor Brian O’Kelley

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May 11, 2019
Cedar Updates
Cedarians in Cafes Getting Coffee—with Tiffany Jackson, Director of Patient & User Success

Hey, Tiffany! So, here we are at the Grey Dog Cafe on Mulberry Street. Why’d you pick this place?The Grey Dog is eclectic, welcoming and happens to be...

by

May 7, 2019
Insights
5 Things We Must Do to Improve the U.S. Healthcare System

Healthcare touches everyone. So what can we as consumers do to improve the US healthcare system and make it work for us? Cedar co-founder and CEO Florian Otto sat down withAuthority Magazineto lay out

by

May 3, 2019
Driving Consumer-Centric Innovation in Healthcare: Takeaways from the 2019 Citi Digital Health Conference

by

April 25, 2019
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