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Study finds U.S. healthcare consumers will switch providers over poor digital experiences
Younger healthcare consumers are significantly more frustrated, more likely to stop seeing providers and will write negative reviews based on bad digital experiences
Cedar today announced results from its 2019 U.S. Healthcare Consumer Experience Study, finding that more than half of healthcare consumers are frustrated over their provider's lack of digital experiences. The study also found that — even though the provider-patient relationship is often considered the hardest to break — many are willing to abandon their providers over poor digital experiences.
Frustrated Patients Ready to Switch Providers Over Poor Digital Experience, Report Finds
Frustrated Patients Ready to Switch Providers Over Poor Digital Experience, Report Finds
Report: Poor Digital Experiences Are Driving Consumers to Switch Providers
Report: Poor Digital Experiences Are Driving Consumers to Switch Providers
Industry Voices—The Rx for Improved Patient Billing Experiences
Industry Voices—The Rx for Improved Patient Billing Experiences
6 Patient Engagement Technologies that Improve Clinic Operations
6 Patient Engagement Technologies that Improve Clinic Operations
The 6 Technologies That can Most Help Practices, According to MGMA study
The 6 Technologies That can Most Help Practices, According to MGMA study
Health Orgs Still Struggle with Patient Billing
Health Orgs Still Struggle with Patient Billing
MGMA and Cedar Release Healthcare Technology Report to Help Medical Practices Improve Patient Engagement and Efficiency
The report identifies top six technologies that have positive impacts on healthcare organizations as part of value-based care
In partnership with Cedar, Medical Group Management Association (MGMA) is pleased to announce the release of the MGMA Research & Analysis Report: Optimization of Healthcare Technology to Improve Patient Engagement.
Patient Financial Experience Improving, But More Work to Be Done
Patient Financial Experience Improving, But More Work to Be Done
Report: Health Systems Are Struggling to Simplify Patient Billing & RCM Processes
Report: Health Systems Are Struggling to Simplify Patient Billing & RCM Processes