Cedar Pay

Personalized patient billing built to engage

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Personalized patient billing built to engage

Request demo

Credit
Three clicks to bill payment
Give patients the most frictionless online bill pay experience
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Help patients help themselves
Enable patients to quickly and easily resolve common billing issues
Data
Tech that evolves without interruption
Use the cloud-based billing platform that’s always learning and improving

Personalized communications

Outreach optimized for engagement

Reach patients in the right place at the right time with the right message. Cedar’s personalization engine tailors bill outreach throughout the dunning cycle to engage patients in the most compelling ways, leaning into modern communication methods such as text message, email and ringless calls.

Outreach

Easy-to-understand statements

Fast-track payment with readable bills

Bring more users to the checkout page by providing a billing experience built for consumers. Cedar Pay’s patient-first interface is designed with empathy and accessibility top of mind, leading to better engagement and more payments.

  • Professional and facility bills all in one place
  • Visit-level statements with explanation of coverage
  • Plain language billing code descriptions
  • Consolidated statements for families

Why RCM leaders choose Cedar Pay

Cedar recognizes that providers have unique financial goals, patient populations and payer mixes. We partner with you to move the needle on the KPIs that matter most, and all our clients have used Cedar Pay to achieve exceptional results.*

30 %
Minimum increase in collections
70 %
Digital self-service payments
25 %
Reduction in paper statement costs
*Actual results vary depending on client goals and patient population demographics


Advanced bill resolution

Empower patients to resolve their bills

Guide patients to the best possible financial outcomes. With features like denials alerts, insurance capture, live chat, personalized discounts and payment plans, give patients self-service solutions beyond payment to alleviate inbound call volume and improve long-term collections.

Denials alerts and insurance capture
Mobile phone screen with explanation of denied services and insurance capture
Self-select payment plans
Mobile screen with self-select payment plans
Live chat for real-time support
Mobile screen with live chat

Flexible payment methods

Accept more types of payments

Offer your patients modern ways to pay their bills. Digital payment options help you capture more revenue, and auto posting and reconciliation reduces time to cash and streamlines staff workflows. Cedar Pay takes:

Credit/debit cards

Apple Pay

ACH debit

Google Pay

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11% of Cedar mobile payments are made via Apple Pay
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Speak to one of our experts and see how Cedar can transform the patient experience in your organization.
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Explore the Cedar Suite
Give your patients a seamless, consumer-centric digital experience at every step of the revenue cycle.
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