Case Study: How Crystal Run Healthcare doubled payments and achieved 96% patient satisfaction
Crystal Run Healthcare, a leading provider of healthcare services in the Hudson Valley and Catskill regions of New York, partnered with Cedar to modernize their paper-based approach to patient billing and financial engagement. They wanted to give patients a modern, convenient experience while also easing manual burden for their revenue cycle and front-desk staff.
Watch the video and read the case study to learn how Crystal Run Healthcare achieved:
- 2x collection rate
- 50% digital self-service payments
- 96% patient satisfaction