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Case Study: How Crystal Run Healthcare doubled payments and achieved 96% patient satisfaction

Crystal Run Healthcare, a leading provider of healthcare services in the Hudson Valley and Catskill regions of New York, partnered with Cedar to modernize their paper-based approach to patient billing and financial engagement. They wanted to give patients a modern, convenient experience while also easing manual burden for their revenue cycle and front-desk staff.

Watch the video and read the case study to learn how Crystal Run Healthcare achieved:

  • 2x collection rate
  • 50% digital self-service payments
  • 96% patient satisfaction

Click here to read the full case study.

Tags: Revenue Cycle, Client Stories, Cedar Pay, Patient Billing, Patient Collections