Cedar - Penn State Health

Penn State Health

Penn State Health

How Penn State Health can improve patient satisfaction & financial outcomes

When you give patients a seamless financial experience, they’re far more likely to engage and stay loyal.

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How Penn State Health can improve patient satisfaction & financial outcomes

One Penn State Health Experience

Penn State Health has five hospitals, over 200 outpatient practices, and thousands of providers offering high-quality care. But that also means dozens of different digital experiences.

Cedar differentiates Penn State Health from competitors with a unified experience that provides personalized and frictionless interactions–from pre-visit through final payment.

Optimize your Cerner investment

You’ve made a significant investment in your Cerner digital ecosystem. With Cedar, you can increase the ROI of that investment and improve your digital patient engagement strategy by:

  • Delivering seamless patient experiences through integration with the Cerner Consumer Framework
  • Driving digital adoption at scale via optimized outbound engagement and guest check-in and payment
  • Futureproofing your EHR with a modern platform built for fast and scalable innovation

Introducing Affordability Navigator

Empower your patients to unlock hidden dollars for their care. Cedar’s Affordability Navigator gives each patient a path to affordability, whether that be through state funding, discounts, or payment plans.

  • Enroll more patients in Medicaid with full-service Medicaid enrollment
  • Enable patients to self-screen for financial assistance eligibility before they call in
  • Automatically determine the optimal discount for every self-pay patient, at scale

Highmark + Allegheny Health Network

Payer Intelligence Case Study

Highmark members visiting AHN can access their real-time insurance information incorporated directly into a single billing statement. As a result, AHN patients are more likely to pay their bills, and less likely to call their payer or provider.
lift in 120-day collection rate (over CedarPay alone)
more likely to pay with HSA/FSA
less likely to call Patient Services
Payer Intelligence Case Study

West Tennessee Healthcare

Cerner + Cedar Case Study

Trusted with the health and well-being of over a half a million people living in a rural region, West Tennessee Healthcare uses Cedar Pay to personalize patient touchpoints along the post-care financial journey and simplify bill resolution.
increase in patient collections
increase in digital payments
patient satisfaction
Cerner + Cedar Case Study

Meet your team

Our team has worked with the world’s leading health systems and physician groups to make the implementation process as smooth and successful as possible. 

Sean O’Brien
Director of Partnerships
[email protected]

The world’s leading healthcare organizations trust Cedar