Innovation that sheds light on patient payment interactions

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Cedar Pay: Advanced billing and payment technology

Medical billing is unnecessarily complex. Cedar Pay generates the optimal outreach strategy, creates personalized payment plans, and allows every patient to use his or her preferred method of payment.

No more confused, frustrated patients.

Cedar offers a modern technology solution that’s proven to increase collections, reduce A/R days, and improve patient engagement.

  • Proactive patient outreach via email, text, and paper
  • Personalized click-to-pay options
  • Easy-to-understand billing language
  • All account-related statements viewable in one spot
  • Live chat functionality to answer patient questions
We’ve redesigned the dashboard so that patients don’t see a list of claims, but rather visits or episodes of care. They can view anything associated with their visit all in one place — including for other family members associated with their account.
A critical part of the customer journey is the ability to easily access account information. We built account lookup functionality similar to other consumer apps for just that reason – simply enter your phone, email, or account number.

Expert revenue cycle services

Want additional, top-notch help? We can supplement your existing revenue cycle management operations.

  • Comprehensive billing and early-out solutions
  • US-based call center
  • Lock-box and payment reconciliation
  • Financial advocates to help address patient issues

Dedicated support

  • Personalized training for hospital and billing staff
  • 24/7 ongoing support via phone and email

On-site implementation

  • Rapid set-up and go-live in as little as 10 weeks
  • Cedar Engineering Team present on-site during implementation
  • Integrates with any EHR or PMS

Security and compliance

  • HIPAA-compliant and HITRUST-certified
  • End-to-end data protection and continuous risk management