By understanding different millennial behavior patterns, healthcare providers can better serve this unique patient population. Solving billing issues for millennials is a crucial component in improving the overall financial journey for all patients, in turn benefitting the hospitals, health systems and physician groups providing care. Read on for featured highlights.
Why engaging with millennials matters
The four millennial archetypes
Despite being the generation least likely to pay medical bills, millennials aren’t a homogenous mass. By developing behavior archetypes based on user research, we can better approach financial engagement for millennials.
Earning millennial trust
Solving billing issues for millennial patients is a crucial component in improving patient satisfaction and provider bottom line. Download our latest whitepaper for actionable insight into increasing engagement with this influential patient group, and the results of real experiments designed to create a better patient experience.