Posts tagged:

User Research

How Many Clicks Should It Take to Pay a Medical Bill?

Insights

How Many Clicks Should It Take to Pay a Medical Bill?

11.18.2021By Claire Bevan

Why Engaging With Millennials Matters in Healthcare

Insights

Why Engaging With Millennials Matters in Healthcare

03.02.2021By Claire Bevan

Introducing a More Engaging Patient Experience in Cedar Pay

Insights

Introducing a More Engaging Patient Experience in Cedar Pay

10.27.2020By Amy Stillman

Planning to Pay: Encouraging Payment Plan Adoption Through Experimentation

Insights

Planning to Pay: Encouraging Payment Plan Adoption Through Experimentation

09.22.2020By Amy Stillman

Five Ways to Earn Trust From an FBI Hostage Negotiator

Events, Insights

Five Ways to Earn Trust From an FBI Hostage Negotiator

09.10.2020By Diana Ye

Optimizing Digital Front Doors With Patient-First Financial Engagement: Key Takeaways From a Virtual Event With the Advisory Board

Events

Optimizing Digital Front Doors With Patient-First Financial Engagement: Key Takeaways From a Virtual Event With the Advisory Board

08.10.2020By Claire Bevan

How to Use Behavioral Archetypes for Personalized Experimentation

Insights

How to Use Behavioral Archetypes for Personalized Experimentation

08.04.2020By Rena Yang

Introducing The Patient Experience Studio at Cedar

Cedar Updates

Introducing The Patient Experience Studio at Cedar

07.21.2020By Claire Bevan

Confessions of a Planner: How Behavioral Archetypes Guide Our Approach to Medical Bills

Insights

Confessions of a Planner: How Behavioral Archetypes Guide Our Approach to Medical Bills

07.08.2020By Amy Stillman

From Hostage Negotiation to Payment Plans: what an FBI Expert Taught us About Trust

Insights

From Hostage Negotiation to Payment Plans: what an FBI Expert Taught us About Trust

05.27.2020By Diana Ye

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