Straight from The Source
Your source for the latest health-tech trends, helpful provider guides and go-to strategies for improving the patient financial experience.

Healthcare insights

Empathetic dunning

Using compassionate communication to help patients avoid collections

Read more
The art and science of user engagement: Cedar Talks with Kevin Systrom, former CEO and co-founder of Instagram
Oct 29, 2020
Read now
Introducing a more engaging patient experience in Cedar Pay
Oct 27, 2020
Read now
Planning to pay: Encouraging payment plan adoption through experimentation
Sep 22, 2020
Read now
Five ways to earn trust from an FBI hostage negotiator
Sep 10, 2020
Read now
Classifying clusters: Using behavioral archetypes as a basis for personalized experimentation
Aug 4, 2020
Read now
Introducing The Patient Experience Studio at Cedar
Jul 22, 2020
Read now
Cedar & Advisory Board: Optimizing the digital front door
Jul 20, 2020
Read now
Confessions of a planner: How behavioral archetypes guide our approach to medical bills
Jul 8, 2020
Read now
Why COVID-19 highlights urgent need to humanize and modernize the patient financial experience
Jun 30, 2020
Read now
Next »
Never miss a post