In this episode of Cedar Talks, our VP of Commercial Strategy Ryan McPherson sits down with Michelle DeKeyrel to discuss founding Eutumia, her self-described “dream come true.” Michelle talks candidly about the challenges of running a consulting business and what grounds her team. Drawing from her experience working with health systems nationwide, she also reflects on trends in patient financial experience and the current focus areas for revenue cycle teams.
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Conversation highlights
So many problems, so little time
Revenue cycle is incredibly complex and focus can be a major challenge. Michelle shares her strategy for solving more without sacrificing quality.
Same problems, different solutions
Michelle works with health systems across the country. What differences is she noticing in how they approach patient financial experience?
Get to know Michelle in 30 seconds
Need a mantra? Michelle reveals four words that bring her clarity on a daily basis. So much so that she even has them etched on a bracelet.
Ben Kraus is Senior Content Lead at Cedar