More than 40% of Consumers Would Switch Providers Over Poor Digital Experience

More than 40% of Consumers Would Switch Providers Over Poor Digital Experience

Patients Want Transparent, Easy Billing, New Survey Shows

Patients Want Transparent, Easy Billing, New Survey Shows

Consumers Will Switch Providers Over Poor Digital Experiences

Consumers Will Switch Providers Over Poor Digital Experiences

60% of Younger Patients Will Switch Healthcare Providers Over a Poor Digital Experience: Survey

60% of Younger Patients Will Switch Healthcare Providers Over a Poor Digital Experience: Survey

Study finds U.S. healthcare consumers will switch providers over poor digital experiences

Younger healthcare consumers are significantly more frustrated, more likely to stop seeing providers and will write negative reviews based on bad digital experiences

Cedar today announced results from its 2019 U.S. Healthcare Consumer Experience Study, finding that more than half of healthcare consumers are frustrated over their provider's lack of digital experiences. The study also found that — even though the provider-patient relationship is often considered the hardest to break — many are willing to abandon their providers over poor digital experiences.

Frustrated Patients Ready to Switch Providers Over Poor Digital Experience, Report Finds

Frustrated Patients Ready to Switch Providers Over Poor Digital Experience, Report Finds

Report: Poor Digital Experiences Are Driving Consumers to Switch Providers

Report: Poor Digital Experiences Are Driving Consumers to Switch Providers

Industry Voices—The Rx for Improved Patient Billing Experiences

Industry Voices—The Rx for Improved Patient Billing Experiences

6 Patient Engagement Technologies that Improve Clinic Operations

6 Patient Engagement Technologies that Improve Clinic Operations

The 6 Technologies That can Most Help Practices, According to MGMA study

The 6 Technologies That can Most Help Practices, According to MGMA study