Meet Kora
The AI voice agent purpose-built for patient billing
Kora provides comprehensive, personalized, and compassionate medical billing support—lowering operational costs and increasing patient satisfaction.
Meet Kora: AI voice support
Kora is designed for patient billing, combining AI, proprietary billing data, and empathetic communication to resolve patient inquiries.
As part of Cedar Support, Kora reduces costs while delivering the clear, personalized billing guidance that patients deserve.
Faster resolution
Patients get 24/7 support with less time spent waiting on hold. Kora autonomously handles routine inquiries and escalates complex issues to skilled human agents when necessary—providing context to create a truly seamless experience.
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Healthcare billing expertise, not generic AI
Kora understands the complexities of medical billing, using proprietary billing data to provide comprehensive, contextual support that generic solutions simply can’t match.
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Superior patient experiences
Kora personalizes every conversation to the patient’s billing needs, helping to resolve questions and reduce confusion, escalations, and callbacks.
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Operational efficiency
Kora autonomously resolves routine billing inquiries and reduces call handle time, helping call center agents focus on higher-value interactions and more complex patient billing inquiries.
Trusted and secure
Kora is designed to be HIPAA-compliant, with privacy, security, and empathy at the forefront.
“The integrated voice agent is an incredible technology already creating a meaningful, measurable impact for our support staff and our patients.”
Dr. Yogin Patel
CEO of ApolloMD
Explore Cedar’s solutions
Cedar is the leading financial experience platform for healthcare providers, integrating insurance and benefit information into a simple payments platform that patients understand and trust.
Cedar Pay
End-to-end patient payments
Cedar Support
AI-powered patient billing support
Cedar Cover
Benefits and financial assistance enrollment
Cedar Pay
End-to-end patient payments
Cedar Support
AI-powered patient billing support
Cedar Cover
Benefits and financial assistance enrollment
Book a personalized demo today
See how Kora and other Cedar solutions can help you automate call center operations
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