Healthcare Financial Experience Study
Cedar surveyed 1,200 consumers and it’s clear they want to pay their healthcare debts. But their bills are unaffordable and the whole process too complex and bad for their health.
47% of Consumers Say Their Healing or Well-Being Was Impacted by Difficulty Paying a Healthcare Bill
“We have to get providers and payers working together better. It’s not fair to the consumer to be in the middle of this—at their most vulnerable moment.”Chief Financial Officer at Allegheny Health Network
“With a lot of social programs in the US, people qualify but they’re either kicked out for administrative reasons […] or they’re just not told and they have no idea that the program exists, let alone that they qualify for it.”Senior Director at the Patient Advocate Foundation
“Clinically you had an amazing experience, but from a financial standpoint, it was a terrible experience. We’ve cured you of your ailment, but we’ve harmed you financially—that’s the patient’s perception of the provider.”Chief Financial Officer at the Ohio State University Wexner Medical Center
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