Cedar - Summit Health

Summit Health

SUCCESS STORY

Summit Health transforms the patient billing experience with Cedar

In 2019, Summit Medical Group merged with CityMD to form Summit Health. Summit Health is now one of the largest medical groups in the country, with 2.5k+ providers and 340+ locations.

When Lankford Wade joined the Summit Health team as CFO in 2020, he quickly identified the need to transform the way Summit Health engaged with their patients. Lankford believed Cedar Pay was the best solution in the market, as the platform delivered the unique combination of increased financial results and an improved patient experience.

The results speak for themselves. Watch the video to hear how Cedar dramatically boosted the patient payment rate by 37% (and growing!), while also elevating the patient journey. Darshana, a Summit Health patient, also shares her personal healthcare experience, highlighting that the billing platform has allowed her to focus on her what really matters: her health and recovery.

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patient satisfaction

We partnered with Cedar because they offered the best end-to-end solution.

Lankford Wade | Chief Financial Officer, Summit Health

I appreciated how easy it was to just pay my bills and keep track of everything and actually get a chance to focus on my recovery instead of the day-to-day tasks of paying a medical bill.

Darshana | Patient, Summit Health

MORE CLIENT SUCCESS STORIES

Anmed Health
AnMed Health increases patient payments by 24% by integrating Cedar Pay into their Epic EHR.
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West Tennessee Healthcare
By embedding into their Cerner EHR, Cedar Pay tripled self-service payments for West Tennessee Healthcare.
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ApolloMD
ApolloMD saw an ‘almost instantaneous’ lift in patient payments, with 92% of patient payments showing digital engagement.
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