Celebrating the unsung heroes shaping the future of patient financial experience
Every team member within a healthcare organization plays a crucial role in the healing and well-being of their patients. Those working behind the scenes to enhance the patient financial experience often don’t receive the recognition they deserve.The Patient Financial Experience (PFX) Awards celebrate the individuals or teams who are committed to solving an end-to-end consumer problem: the fragmented patient financial experience. They’re the visionaries, builders, connectors and caregivers who are helping patients easily and affordably pursue the care they need.
Who is eligible?
The PFX Awards were specifically designed to recognize Individual Contributors, Managers and Sr. Managers at healthcare payers and providers. While Senior Leaders are not eligible, they can participate by nominating their teams! From the call centers to the front desk to treasury, we’re looking for:
- Thought leaders who are spearheading innovation
- Builders and fixers of patient-centric technology
- Connectors of teams, platforms and initiatives
- Cohesive groups driving healthcare financial success
View 2025 winners: cedar.com/pfxawards-winners
How are winners recognized?
Award honorees will be announced publicly in September through Cedar's website, social media channels, and an official press release.
In addition to industry recognition, honorees will receive:
- A personalized plaque commemorating their achievement
- Digital assets to help promote their recognition across personal and organizational social channels
View 2025 winners: cedar.com/pfxawards-winners
FAQs
Who is eligible for the award?
Individual contributors, managers, and directors will be considered across organizations, from the call centers to the front desk to the revenue cycle managers. Members of the C-suite or VP-level leaders will not be considered.
Both individuals and groups will be considered.
Nominees must work for a provider organization (hospital, health system, clinic or physician group) or payer organization.
Can I nominate more than one person from my organization?
Yes, you may nominate multiple individuals from your organization. Each individual or group you choose to nominate requires a separate submission process.
Will multiple nominations for the same person influence the selection process?
No, multiple nominations for the same person will not influence the selection process in any way.
Who can I contact if I have questions about the award submission process?
If you have questions about the program, including the criteria, nomination and selection process or deadline, please contact Courtney Holzberger at [email protected].
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Product visuals and descriptions may be in development and are subject to change. Certain functionalities may require third-party integrations or service-specific terms or fees. Patients served, patient interactions, and payments processes represent Cedar cumulative metrics since 2017. Cedar Support, Cedar Kora, Cedar Cover, and Cedar Intelligence metrics reference data from pilots and surveys from 2024 through 2026. Cedar Pay metrics reference data from 2023 to 2026, including weighted averages. All performance metrics, as well as testimonials from Cedar clients, are provided solely for illustrative purposes, and are not a guarantee of future results.
