Consumer-centric communications that are simply brilliant

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Dynamic engagement with personalized messages

Cedar Check-in Plus automatically sends personalized reminders, clinical education material, cost estimates, and financing options unique to each appointment.

Healthcare organizations use Cedar Check-in Plus to collect consent and contact data, and initial co-pays, before a patient even walks into the hospital or medical office.

Cedar delivers a comprehensive solution that fully engages patients.

Personalized communications for appointment reminders

Clinical education materials sent prior to appointments, unique to patient situation

Cost estimates and customized financing options

Individual collection of consent and contact data, as well as initial co-pay

Insights for a holistic healthcare experience

Cost Estimates and Pre-Payment – Ensures patients know their out-of-pocket costs prior to visits and prompts patients to prepay or agree to pay a specific amount at the time of service.

Pre-Visit Clinical Educational Information – Offers pre-visit educational materials that help patients prepare for upcoming visits (meal restrictions, ride home requirements, etc.), which reduces the number of cancellations.

Real-Time Insurance Eligibility – Confirms patient insurance and prompts patients to update expired or out of date information prior to the visit. This solution can also identify patients eligible for financial support via Medicare or Medicaid or those who would benefit from a payment plan.

Patient Opt-In Data Collection – Allows patients to provide contact information, select communication channels, and give consent so providers can connect in their preferred manner using their preferences.

Dedicated support

  • Personalized training for hospital and billing staff
  • 24/7 ongoing support via phone and email

On-site implementation

  • Rapid set-up and go-live in as little as 10 weeks
  • Cedar Engineering Team present on-site during implementation
  • Integrates with any EHR or PMS

Security and compliance

  • HIPAA-compliant and HITRUST certified
  • End-to-end data protection and continuous risk management