Make time for this webinar: Prioritizing the Consumer Experience to Improve Financial Results and Patient Satisfaction
Monday, March 11th, 2019 | 1:00pm – 2:00pm EST
Most patients wouldn’t use the words convenient, transparent or personalized to describe their payment and engagement experience with hospitals and health systems. Healthcare billing has a lot of catching up to do – especially when compared to other industries such as airlines or ecommerce – but it’s difficult to prioritize this among the many other issues facing a hospital or health system’s financial department today. Yet, studies have shown that patients satisfied with their medical billing process are 5x more likely to recommend a hospital and twice as likely to pay their bill in full. What’s the solution?
Join Cedar CEO Florian Otto and learn:
- How other industries have prioritized the consumer payment experience; and how these examples impact expectations in healthcare
- Opportunities to employ the most modern engagement strategies in patient billing
- How top US health organizations ranging from hospitals to specialty medical practices were able to increase collections by over 30% and achieve 95%+ patient satisfaction
Can’t attend? No problem – you can still register and receive the recorded version to view at your convenience.
Presenter: Florian Otto, Co-founder and CEO, Cedar