A patient feels cared for during their doctor’s visit–then it’s time to discuss payment. In this episode of Cedar Talks, our VP of Commercial Strategy Ryan McPherson chats with Tennille Lizarraga, EVP of Revenue Cycle Operations at ApolloMD, about bridging the gap between patient services and patient financial services. Tennille shares her perspective on how to integrate financial care into the patient experience and what it takes to empower patients.
Watch the full episode
Conversation highlights
Care doesn’t stop at checkout
Like it or not, patients are now the fastest growing payer. Tennille views this an opportunity to do more than simply collect payment.
The key to financial empowerment
With cost-sharing on the rise, Tennille believes empowering patients is crucial to effective financial care. Here’s how:
Get to know Tennille in 30 seconds
After a busy day of providing financial care to patients, Tennille needs a little self-care. What’s one of her guilty pleasures?
Ben Kraus is Senior Content Lead at Cedar
