Services & Consultancy

Over 500 successful BI implementations in the last ten years

We have the professional services, training and support consultants to implement your BI project as quickly and easily as possible, ensuring optimum use throughout your organisation to deliver an excellent return on your investment.

We are not just experts in BI products such as Cognos and Business Objects. As software authors of finance, payroll, Human Resource and BI analytics solutions, we also have an in-depth understanding of these systems and extensive expertise of implementing BI projects in these areas. Our consultants are characterised by their professionalism, length of service, extensive knowledge of the systems they implement and support and deep domain expertise - not just of business intelligence, but also of the vertical sectors within which they operate.

Consulting - expertise to scope, implement and optimise your system

We have over 100 expert consultants nationwide who have successfully implemented projects at thousands of customer sites, so we have the expertise and depth of knowledge to help you meet your business challenges and maximise the benefit of your BI system. All of our professional services are provided within the framework of our tried and tested Project Management methodology, which is based on standard PRINCE2 and Kimball Method principles. The benefit of this approach for you is a greater guarantee of success at a much lower cost.

Training - getting the most from your investment

Proper training of end-users is a vital aspect of any successful system implementation. This is critical in the initial phases of system implementation, but also holds true throughout the life of the system, allowing you to maximise the ongoing benefit from your investment.

Our professional training consultants can deliver a high level of knowledge and skills transfer to both the project team as well as to your end-users. Classes can be delivered on-site or in fully equipped training centres throughout the UK.

Cognos Refresher Training Courses from COA Solutions - Maximise your Business Intelligence ROI

Code	Description	Days	Date	Location	Agenda
IMR910	COA C7 Impromptu Refresher	2	11th–12th Nov	Northampton
	COA C7 Impromptu Refresher	2	8th –9th Dec	Newcastle
IMR920	COA C7 Impromptu Admin Refresher	1	13th Nov	Northampton
PPR910	COA C7 Powerplay Refresher	1	14th Nov	Northampton
	COA C7 Powerplay Refresher	1	10th Dec	Newcastle
	COGNOS 8 (c8)
RQS100_c8	Cognos Connection & Query Studio	1	3rd Dec	Northampton
	Cognos Connection & Query Studio	1	3rd Nov	Newcastle
RPS100_c8	COA Report Studio - Foundation	2	4th–5th Nov	Newcastle
	COA Report Studio - Foundation	2	4th–5th Dec	Northampton
RAS100_c8	COA Analysis Studio - Foundation	1	11th Dec	Manchester

Reserving a Place

To reserve a place on one of the listed training courses, or to speak to us about running an off-site course please contact Jake Flannery on 07912 281 527 or email training@coasolutions.com.

Support - helping maintain and improve your system

We have a team of over 60 dedicated support consultants, committed to providing you with a responsive, knowledgeable and professional support service. Working in product-based teams, but sharing a central methodology and support system, our objective is to get issues resolved as quickly and easily as possible.

You can log support calls via telephone, email or the web. The web interface is available on a 24 x 7 basis and features a knowledgebase of frequently asked questions and known fixes providing a 'self-service' facility.

• Corporate Performance Management - project scope, product selection, project management and implementation
  
• Cognos 7 to Cognos 8 upgrade
  
• Cognos Enterprise Planning system - design and implementation
  
• Cognos Impromptu - complete upgrade to Cognos Version 8
  
• Cognos Powerplay consultancy
• Cognos Dashboard - project design and implementation
• Cognos Scorecard - project consultancy, project management
• Business Objects Enterprise Performance Management system - project design and implementation
• Business Objects Crystal Reports - design and implementation
• Business Objects Query and Analysis - project consultancy and project management
• Business Objects Dashboards and visualisation - project design, management and consultancy

With over 500 successful Business Intelligence projects successfully delivered over the last ten years, we have the proven track-record to successfully deliver your project - from a health-check on your existing BI system to the delivery of complete Corporate Performance Management and Enterprise Performance Management systems.